XGIMIReviews of xgimi.com

Bonjour, suite à un achat sur le site xgimi.com ma banque m a appliqué des frais bancaire de 2% sur mon vidéo-projecteur. Préférez donc l achat sur les grandes plate-formes de vente.

Projecteur Xgimi acheté en 2022, quelques mois après la fin de la garantie, il tombe en panne pour un problème de Zoom. Je réalise que ce problème est connu de Xgimi et est un défaut très récurrent. Le SAV a refusé de réparer et prendre en charge malgré le défaut de conception avéré. Pire, les solution proposées pour réparées était hors de prix. Cerise sur le gâteau, un ami à qui j'avais recommandé XGIMI a eu également le même problème sur un autre PB.. bref marque a fuir selon moi.

Sehr schlechter Service in allen möglichen Optionen. Live Chat antwortet nicht. Emails werden ignoriert. Kein Telefonnummer wo man anrufen kann. Lächerlich und traurig. Bitte lasst die Finger von den!

I purchased a projector from Xgimi in July, and the experience has been nothing short of a nightmare. The first unit was defective, and the replacement they sent had the exact same issues. I spent weeks documenting the problems and speaking with customer service, but they failed to resolve anything. Despite being told multiple times that my case was being escalated to their "expert team," I have yet to receive any follow-up. It's been over a week since the promised response and I’m still waiting. To make matters worse, they’ve repeatedly cited operational issues with their warehouse as an excuse for the delays, pushing the resolution out to September at the earliest. This has been an incredibly frustrating experience, with zero accountability and a complete lack of urgency from Xgimi. I’ve been more than patient, but the lack of communication and failure to provide a solution since July is unacceptable. I would strongly advise others to avoid this company unless you're prepared to deal with faulty products and unresponsive customer service.

XGIMI Horizon Ultra. Per il prezzo e le aspettative generate il fatto di non avere Netflix è un disastro. È come produrre una Ferrari elettrica con i finestrini a manovella. Trasformatore enorme con cavi corti. A parte questi fattori, audio e video molto buoni. Ottima qualità con i film in 4k…

My experience with their customer support has been as follows: 1. They have repeatedly advised that the fix for my issue is to turn a specific setting on. This is despite it being on as standard and me confirming multiple times that this is on for me. 2. They advised me that to fix the issue I should download a patch. They did not inform me that it would completely wipe the system. 3. When no no further fixes occured to them they advised that the issues faced arent important, completely disregarding my concerns. 4. They show very little product knowledge, multiple times advising me to take steps which arent possible on the device. 5. Products sold by Xgimi are, by their own admission, unable to work as advertised (such as native Netflix support)

I was sold a XGimi in 2024 and told it supported Netflix, however because they are unwilling to pay netflix the license NONE of it's models are now capable of supporting the app. It's worth also mentioning that NOW TV doesn't work and I've read that they soon may lose support for Amazon and the Disney App. I thought I could get around this by casting my phone to the app - well guess what, Netflix is still not reported and other apps pause every 5-10 seconds. I contacted their customer support and was simple told 'there is nothing we can do'. Do not buy from this company.

Une pure arnaque il vendent des produits qui deviennent obsolète après 6 mois d'utilisation 😡😡😡 j'ai payer 680€ et il ne veulent rien savoir . VOLEURS XGIMI