XenonPro Reviews | Read Customer Reviews of xenonpro.com

XenonPro Reviews | Read Customer Reviews of xenonpro.com

XenonPro reviews

629 approved reviews, newest moderated first

Philip W.
Mar 1, 2021
My order did not work for my Jeep
My order did not work for my Jeep , order has been returned. Waiting for refund, do you have complete head lights or just bulbs, I need to order complete headlights for 2015 Jeep Wrangler rubicon
Response from XenonProMar 1, 2021
Hi Philip, Thank you for your review and sorry to hear that the lights did not work on your vehicle. Although we do not sell complete headlights, we do have just the bulbs. Please get in touch with us via email so we can look into the issue with your Jeep and get you the bulbs you need. We look forward to hearing from you.
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Dennis T.
Feb 28, 2021
We haven't tried it out yet.
We haven't tried it out yet, but it was shipped fast.
Response from XenonProFeb 28, 2021
Hi Dennis, Thank you for your review. We hope you enjoy your new portable jump starter and we look forward to serving you again soon :)
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Joe N.
Feb 28, 2021
Okayy this is the only reason I’m…
Okayy this is the only reason I’m giving this a 3...I bought HID for both low beams and high beams... the low beams work perfect and are really bright hardly no warm up time...but everytime I switch to high beams the warm up time is so bad I literally can’t see the road. So I can never switch to my highs because I go blind until they warm up. Idk why only my high beams do it...other than that they are very bright. Just my high beams take forever to warm up and never actually stay warmed up because anytime I go to dim then back to bright they have to warm all up again.
Response from XenonProFeb 28, 2021
Hi Joe, Thank you for your review and sorry to hear about the warm up time on your high beams - this is definitely unusual. The warm up time should be consistent across all beams. Can you please get in touch with us via email so we can troubleshoot this for you? We look forward to hearing from you.
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Eric
Feb 27, 2021
Nice n bright
Nice n bright good colour hopefully they last for awhile
Response from XenonProFeb 28, 2021
Hi Eric! Thank you for your review. Enjoy your new lights - we look forward to serving you again soon!
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don H.
Feb 25, 2021
The return process to correct my…
The return process to correct my ordering error has been good to date. The replacement product appears to be top quality. I would have liked to see a little bit of an instruction sheet/installation guidelines information.
Response from XenonProFeb 25, 2021
Hi Don, Thank you for your review - we are glad we can make the exchange process for you! You can find bulb-specific installation instructions directly on our site: https://www.xenonpro.com/installation Enjoy your new lights - we look forward to serving you again soon :)
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GW M.
Feb 24, 2021
Great product
Great product. easy installation. Dust cover boot had to be modified a bit but it was a simple fix.
Response from XenonProFeb 25, 2021
Hi GW, Thank you so much for your review! Dust covers occasionally need some very minor modifications on vehicles with smaller headlights. Enjoy your lights - we look forward to serving you again soon!
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Consumer
Feb 23, 2021
I would say the overall experience was horrendous
I would say the overall experience was extremely unpleasant. First it took over four hours to change the lightbulbs because it was not a direct fit for wiring, and now they periodically turn off and the fix is a new wiring harness.
Response from XenonProFeb 23, 2021
Hi, Thank you for your review and sorry to hear about your lights not working as expected. Can you please get in touch with us via email so we can take care of this for you right away? Rest assured that we will replace any defective bulb or component free of charge for you. We look forward to hearing from you and resolving this issue.
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Loni
Feb 22, 2021
Had some issues at first
Had some issues with the HID bulbs I received. I contacted XenonPro and the customer service response was an awesome experience. They immediately corrected and went past my expectations
Response from XenonProFeb 22, 2021
Hi Loni, Thank you for your review - we are so glad to have been able to resolve your issue quickly and to your satisfaction. Enjoy your lights - we look forward to serving you again in the future :)
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