XenonProReviews of xenonpro.com

Thorough with details, great at asking questions. Emailed me to verify I got the part right for my car on Sunday which was not expected and the delivery arrived super fast. Headlight bulbs fit great and have tons of output, only downside is the locking tabs that are used on the housing are smaller than what the standard bulb is so the locking would not work for my headlights. Probably specific issue to my vehicle and not a fault of the product.

You forgot to add something to my package and I asked Kevin on Chat and he took great care of me.

Chat technicians were so helpful and knowledgeable!!!!

The add was misleading, I thought I was getting Headlights even though the order stated fog kit. My assumption, based on the presentation in the sales panel, is very misleading and caused confusion. This order will be returned.

I placed an order for my daughter's car. Got the bulbs delivered very quickly. Simple install. Went well but the output was far from what we were anticipating. I went back on their website and contacted their customer service. VERY quick response! Come to find out, I ordered the wrong type of bulbs for the type of headlight assembly that we have (Projector vs Reflector). Kevin made everything right for me by suggesting the type of bulb (HID) we should use and also by taking my return back because of my mistake. Thank you Kevin and thank you XenonPro. We will be doing more business down the road for sure!

Lots of issues upon initial installation. They immediately sent me a replacement set if low beam bulbs for my 16 f150 but wasn't able to get any consistency. Lights going off and on. Removed the antiflicker resistors that I was told needed to be installed and lights work better. Emailed requesting an explanation why I was told they were needed when they were not and never got a reply. Customer service 1 800 number leads nowhere. On line chat isn't at all helpful. Spend the extra money and buy quality. Not recommended

I love that the photos of the products are on the website which helped me find what I was looking for way easier. Customer support was easy and fast to give me answers to my questions.

I have used the Xenonpro portable jump starter since 2021 as a backup for my motorcycles, as it is compact enough to sit in the cowl. I recently saw my battery had started to bulge a little, and submitted a claim to Xenonpro for their lifetime warranty. It was honored and they immediately sent a replacement. Customer service was prompt. Highly recommend.