XCare EV Protection™Reviews of xcelerateauto.com

Purchased an extended warranty for my Model X, then cancelled it after I sold the car. Requested a refund for the unused prepaid premium, which was a little over $2K. They then deducted past claim amounts against the unused prepaid premium, so the net "refund" amount came to a little over $6. Asked the Rep shouldn't the claim amounts have been paid for by past paid premium, and not by the unused prepaid premium, and she said that's their policy. Basically they don't want to give any unused prepaid premium back so make sure you use up as much claim as you can before you cancel.

I just had an expensive repair bill for my Tesla. From the moment I contacted XCare to when they paid the final bill, the process was incredibly smooth. They are very helpfull over the phone and they are prompt in answering emails. THANK YOU XCare

Bought two Tesla’s the best decision I’ve made but my sendsers it keep going off for no reason

Tesla service recommends XCare for me when I was out of warranty and couldn’t buy their extended service contract. I was researching other companies to be sure I was making the best choice and the biggest other company that offers coverage doesn’t cover more than $6,000 towards battery when XCare’s contract says they cover $30,000 towards battery alone. No brainer.

I normally don’t write reviews, but this company is so Excellent, I couldn’t stay silent anymore. I’m normally quite wary of after market warranties, but this company is the Real Deal. After pestering Brent on several occasions over a year + period of time (and he never failed to answer All of my questions), I decided to get a warranty in late 2022 on my Model S. So far I have had 2 claims to date and Xcare paid both without issue. Yes, I had to pay upfront but that was not Xcare’s fault. It was my local Tesla service center that decided they would not deal with any after market warranty companies. But Xcare makes the process for reimbursement as simple as it can be (just email them a copy of the paid invoice & as long as you called in the issue in advance of the repair to get it approved, you’ll get a check within 2 weeks). Not to mention, the warranty can move with the car if you decide to sell it so it actually adds value there. Thanks Xcare team & keep up the great work!

Im the first time doing the third party financing for my Tesla model X..Xcelerate auto was recommended to me by Tesla. Deb Walsh at xcelerate was very professional, knowledgeable, kind and patient. I waited a year and half to get my tesla. The delivery was for Friday but got delayed. So on Saturday, an hour to the delivery i got a call from Tesla, there was complication with third party paper works and delivery was delayed...i was in tear. I left a desperate voicemail for xcelerate on Saturday and did not expect respond as office is closed during the weekend. But i got a call back from Deb on Saturday afternoon. She was so kind and patient to walk me thru step by step in the process. She even worked on Sunday to make sure i would get my car deliver. I did get my car on Sunday. Deb went above and beyond of her duty to help me and im so grateful. I would recommend xcelerate to all my family members and friends.

My husband and myself have been using this gym in Edgware for some time and we have to appreciate the recent change . It seems there is a change in staff which I must say as we find. The gym is alot cleaner, be it the facilities or the equipment or the bins. The whole place looks so much better and clean. Charley has made a tremendous difference to the place with sheer hardwork and we want to appreciate her dedication. Also Noa the new lady at the desk is very welcoming and very courteous and ready to help. Please do not leave and keep it up.

my reception-revies very-very smal, because i want this thing. and later i will buy it throungh your service. sometimes i drive my car because i need it, i have actions in company tesla and a know what this