XbotGoReviews of xbotgo.com

Response from XbotGoMay 6, 2026

Dear Ryan, Thank you for sharing your experience with us. We’re glad our team was able to work through the issue with you and get to the root of it. Hardware issues can be frustrating, so we’re happy we could quickly arrange a replacement and keep things moving for you. If there’s anything else you need once the new unit arrives, don’t hesitate to reach out — we’ll be here. Warm regards, XbotGo Service Team

Response from XbotGoMay 6, 2026

Dear Lglir, Really appreciate you taking the time to share this. Glad we were able to respond quickly and get things sorted for you — that’s exactly the experience we aim to deliver. If you ever run into anything else or have questions down the line, we’re always here to help. Thanks again for your support! Warm regards, XbotGo Service Team

Response from XbotGoMay 6, 2026

Dear BJ, Thanks for sharing your experience — we’re really sorry to hear this. Tracking stability is something we take seriously, and it’s definitely not the experience we want you to have. In many cases, tracking performance can be affected by setup factors like camera position, height, or field conditions, but we agree the system should work reliably without frustration. Regarding the tripod, we appreciate the honest feedback as well. We’ll make sure this is passed along to our product team for review. Could you please keep an eye out for an email from Trustpilot? If you’re open to it, feel free to reply with your contact details there — our team will reach out directly to better understand your setup and make sure we get this resolved for you. We’re committed to helping you get the performance you expected, and we’ll do our best to make this right. Warm regards, XbotGo Service Team

Response from XbotGoApr 29, 2026

Dear Kenneth, Thanks so much for taking the time to share this — and awesome to hear XbotGo has been working well for your lacrosse games! 🥍 Sorry to hear about the remote tab issue, but really glad our team could jump in quickly (even on a Sunday!) and get that sorted for you. That’s exactly the kind of support we aim to provide. If you ever run into anything else or have ideas on how we can make the experience even better, feel free to reach out anytime. Appreciate you being part of the XbotGo community! Warm regards, XbotGo Service Team

Response from XbotGoApr 29, 2026

Dear Cliff, Thank you for such a thoughtful review — it really means a lot to us. It’s great to hear how Chameleon has been part of your game days over the past couple of years, and even better that Falcon is making things easier so you can stay present and enjoy those moments on and off the court. That’s exactly why we built it. We’re sorry to hear about the quick-release plate — we know how frustrating that must’ve been, especially during a packed game weekend. I’m really glad Mark was able to step in quickly and help get things back on track. We’ll be sure to pass your kind words along to him. And more importantly, we appreciate your trust in us over time — being part of your family’s sports journey is something we don’t take lightly. Wishing your son a great season ahead, and we’ll be here anytime you need us. Warm regards, XbotGo Service Team

Response from XbotGoApr 29, 2026

Dear Steve, Really appreciate you sharing this — and great to hear XbotGo has been part of your setup for the past 18 months. Love that you’re using the footage for stats and analysis — that’s exactly the kind of value we hope it brings beyond just recording. Sorry about the hiccup with the remote, but glad we could get that sorted for you. We always try to take care of our users when things don’t go as expected. Thanks again for the recommendation — it genuinely means a lot. If you ever need anything or have ideas on how we can keep improving, we’re all ears. Warm regards, XbotGo Service Team

Response from XbotGoApr 29, 2026

t may 様, この度は温かいレビューをお寄せいただき、誠にありがとうございます。 お子さまのサッカー撮影にご活用いただけているとのこと、大変嬉しく思います。上からの視点で試合を振り返ることで、新たな気づきも増えますよね。 また、リモコンの蓋の件ではご不便をおかけし申し訳ございませんでした。その後のサポートについてご満足いただけたとのことで、安心いたしました。 これからも毎週末の大切な試合の記録に、少しでもお役に立てましたら幸いです。今後ともどうぞよろしくお願いいたします。 Warm regards, XbotGo Service Team

Response from XbotGoApr 21, 2026

Dear Neil, Love this — this is exactly how we hope XbotGo gets used. Being able to rewatch games together and spot those small moments to improve is such a big part of the journey. Really appreciate you sharing this, and wishing your kids lots of fun (and wins!) on the court and field Warm regards, XbotGo Service Team