XbotGoReviews of xbotgo.com

Response from XbotGoJul 22, 2026

Hi There, Thank you for sharing your experience with XbotGo! We’re glad our team was able to help with the lost part and provide the support you needed. We know small issues can be frustrating, and we always want our customers to feel supported throughout their journey. It’s great to hear that Falcon is helping you capture your basketball games more easily and letting you focus on enjoying the moment instead of manually following the action. We truly appreciate your understanding that building a great AI tracking experience takes continuous improvement, and we’ll keep working hard through updates to make it better. Thanks for being part of the XbotGo community and for trusting us to capture your games. Warm regards, XbotGo Service Team

Response from XbotGoJul 14, 2026

Dear Chris, Thank you for sharing your experience with us! We truly appreciate you giving our team the opportunity to help and are glad we could find a solution that worked for you. At XbotGo, we always strive to listen, understand, and go the extra mile to support our customers. Your trust and recognition mean a lot to our team. Thank you for being part of the XbotGo community! Warm regards, XbotGo Service Team

Response from XbotGoJul 8, 2026

Dear Anahi, Thanks so much for sharing this — and glad we could help sort out the missing quick release plate! We know how easy it is for small parts to go missing, especially when you’re setting up and packing down after a game. Really happy to hear our team was able to jump in quickly and get you taken care of. And even better to hear Falcon is delivering on the field for your daughter’s games — that’s exactly what it’s built for. Appreciate you having us as part of your game days ⚽️ Warm regards, XbotGo Service Team

Response from XbotGoJul 8, 2026

Dear Azahin, Thanks for sharing this — it’s great to hear how XbotGo is supporting your team. We built Falcon with exactly this kind of use in mind, so knowing it’s making a real difference for your games means a lot to us. Glad to hear the quality and stability have been solid on your end as well. We’ll keep pushing to improve both the hardware and the software experience. And if you ever have ideas or feedback, we’re always listening. Appreciate you being part of the XbotGo community 🙌 Warm regards, XbotGo Service Team

Response from XbotGoJul 1, 2026

Hi Michael, Really appreciate you sharing this — thank you. Even though it was outside the warranty period, we’re glad we could get that sorted for you. Small things like a bag can still matter a lot in day-to-day use, so it just felt like the right thing to do. Thanks again for your support, and if anything else comes up down the line, feel free to reach out anytime. Warm regards, XbotGo Service Team

Response from XbotGoJul 1, 2026

Hi Kreimann, Thank you for taking the time to share this — it really means a lot to us. We’re especially glad to hear the camera has been reliable during your daughter’s volleyball games. Moments like those are exactly why we built XbotGo, so it’s great to know it’s doing its job and not missing the action, even with occasional connection drops. Appreciate the kind words about our support team as well — we’ll make sure they see this. Thanks again for your recommendation, and we hope you keep capturing many more great games ahead! Warm regards, XbotGo Service Team

Response from XbotGoJun 22, 2026

Dear Erick, Thanks for sharing this — glad we could get things sorted for you. We know dealing with a faulty unit isn’t a great experience, so it’s good to hear the replacement process went smoothly and that our team was able to keep up with your questions along the way. Appreciate your support, and hope your new Chameleon is working perfectly now! Warm regards, XbotGo Service Team

Response from XbotGoJun 22, 2026

Dear Alexander, Thank you for sharing your experience — we really appreciate you taking the time. We understand how frustrating a shipping delay can be, so it’s great to hear that our team was able to stay responsive and keep things moving. Keeping communication clear and timely is something we take seriously, and your feedback means a lot in that regard. Thanks again for your trust and recommendation. Hope everything is now set up smoothly with your tripod and you’re enjoying your time with XbotGo! Warm regards, XbotGo Service Team