XbotGoReviews of xbotgo.com

Response from XbotGoSep 22, 2026

Dear Ruben, Thank you for the great feedback! We’re glad our team could keep things simple, straightforward, and focused on getting the issue sorted out. That’s exactly the kind of support experience we want to provide—easy to talk to, practical, and no unnecessary hassle. We’ll make sure to pass your kind words along to the team. Warm regards, XbotGo Service Team

Response from XbotGoSep 22, 2026

Hi Maria, Muito obrigado pela sua recomendação! Ficamos felizes em saber que, mesmo com o pequeno problema no pedido inicial, nossa equipe conseguiu acompanhar o caso de perto e encontrar uma solução rápida para você. Sabemos que imprevistos podem acontecer, mas o mais importante para nós é estar ao lado do cliente e resolver as coisas da melhor forma possível. Ficamos muito felizes que essa tenha sido a sua experiência com a XbotGo. Desejamos ótimos momentos com o seu XbotGo! Warm regards, XbotGo Service Team

Response from XbotGoSep 22, 2026

Dear Matt, We’re sorry that the way this was handled left you with this impression. We understand that you were simply looking for a way to purchase an additional Quick Release Plate, and your request should have been handled more clearly. We take your feedback seriously and will review how this was communicated internally. If your original request has not been fully resolved, please keep an eye on the email from Trustpilot. Our team will reach out to you directly so we can follow up on your case and make sure we do our best to get it resolved. Thank you for bringing this to our attention. Warm regards, XbotGo Service Team

Response from XbotGoSep 22, 2026

Dear Mark, Thank you for the kind words! We’re glad we could help get an extra Quick Release Plate sorted out for you. It’s great to hear that you had a smooth experience with our support team. We’ll keep doing our best to make sure you have what you need to get the most out of your Falcon. Wishing you many great games and moments with XbotGo! Warm regards, XbotGo Service Team

Response from XbotGoSep 8, 2026

Dear Jessica, Having four kids in different sports is no small thing, so we love hearing how Falcon has made it a little easier for your family to be there for all of it. Being able to watch the game with your own eyes while still capturing the moments you’d want to keep is exactly what we hope XbotGo can do. And knowing the grandparents can follow along from far away makes this even more special. Those big plays are great, but it’s often the little moments that become the memories you come back to years later. We’re happy Falcon is helping your family hold on to them. Warm regards, XbotGo Service Team

Response from XbotGoSep 4, 2026

Dear Adam, Thanks for taking the time to share such thoughtful feedback. It’s great to hear that XbotGo has been working well for your son’s 7v7 and 9v9 games, and that you’ve noticed the improvements in tracking since the original release. We especially appreciate you being with us since our Kickstarter days. Your feedback on making ball tracking faster and smarter during set pieces, along with AI-powered editing and highlights, is exactly the kind of input that helps us understand what matters most to players and families using XbotGo. Thanks again for being part of the journey with us! Warm regards, XbotGo Service Team

Response from XbotGoSep 4, 2026

Dear Brittny, We really appreciate you taking the time to share this. We know how frustrating it can be when something isn’t working as expected, so we’re glad our support team was able to respond quickly and get things resolved for you. Providing helpful, timely support is a big part of the XbotGo experience, and it means a lot to hear that our team delivered. We’ll be sure to share your kind words with them. Thanks again for your support! ⭐️ Warm regards, XbotGo Service Team

Response from XbotGoSep 4, 2026

Dear Jared, It’s great to hear that you’re enjoying your Chameleon for your kids’ volleyball and basketball games. We put a lot of care into both the product and the support behind it, so hearing that our team was there when you needed them really means a lot. We hope XbotGo continues to make it easier to capture those games and keep the moments that matter. Thanks for sharing your experience with us! Warm regards, XbotGo Service Team