Krystyna R.
Don’t trust - they will steal your money!
I’ve placed my order over a week ago, my card was charged but I’ve received no update for tracking. I’ve sent multiple emails to the company with no response. They are scammers!
Response from X-SenseJun 9, 2025
Dear Krystyna, Thank you for your contact. We sincerely apologize for the delay yesterday due to the weekend. We completely understand your frustration. Due to a system error, your order was not shipped as expected. We’ve identified the issue and have rearranged shipment today. You will receive a tracking update shortly once the package is picked up by the carrier. We truly regret the inconvenience this has caused and appreciate your patience. Please rest assured that we’re doing everything we can to get your order to you as quickly as possible. If you have any further concerns, feel free to reach out—we’re here to help. Best regards, X-Sense Support Team