X-SenseReviews of x-sense.com

I bought a Smoke and Carbon Dioxide monitor from X-Sense about 3 years ago and it's been an excellent product, up to recently, when it went off in the night a few times for no reason. As per the manual I cleaned it thoroughly, but it still malfunctioned. I contacted X-Sense who confirmed that it was under warranty and with no fuss or hesitation, sent me a new (newer) model.

Différents produits achetés, application très simples à utiliser. Explication de mise en route super simple et l'ajout d'autres produits se fait tellement rapidement. Je recommande ces produits et j’espère qu'il y aura de plus en plus de produits et de fonctionnalité, j’achèterai sans hésitation.

I ordered a 5-pack of X-sense smoke detectors which got murdered by my USPS letter carrier who is the worst. X-sense hooked me up with replacements. Thank you so much.

I cannot fault it My reason for getting the smoke alarms is because on odd occasions we both have to work the night shift and I have a dog at home. To me the house isn't important items can be replaced but my dog cannot! We have 3 smoke alarms attached to the base station. Everything I ever set up is always a nightmare but this was pretty easy for even me! So my concern was that I could "test" the alarms via the app but after about a year I worried that I had never heard these alarms go off even if there had been a bit of smoke. I messaged customer services who sent me an email back the next day telling me how to test them with smoke. This was a really fast reply and they were lovely! 2 days later hadn't tested them but my mum charred some bread in the toaster and the alarm went off. Straight away I called her to check she was ok getting the response of "I burnt the bloody toast!" She said the alarm was that loud that the neighbour who was stood at the bus stop heard it and as she opened the door he to let the smoke out she told him she had burnt some toast. He commented on how loud it was laughing. She said the neighbours wouldn't be able to sleep through it... So in my eyes that's great!

Sehr schnelle Lieferung! Verständliche Bedienungsanleitung. Einfache, klare Installation mithilfe der App. Test mit Wasser erfolgreich

I have a more complicated home and wasn't sure what products to use. I thought I'd get a simple answer back but it turned out to be a GREAT experience with their support team as we worked through the needs for my home and extra buildings. The collaboration was excellent and we ended up with the right solution, much better than I'd have done on my own.

Suite à un changement de borne WiFi chez moi, un de mes détecteurs de fumée X-Sense avait un comportement étrange. J'ai contacté le support par e-mail pour leur expliquer mon soucis et leur poser des questions techniques très précises sur le comportement des détecteurs de fumée sur le réseau local. J'ai été agréablement surpris : dès le lendemain matin j'avais une réponse d'une extrême précision (sur le plan technique) et en Français. Avant cet échange j'étais déjà plus que satisfait des produits. Après cet échange je suis également satisfait de la qualité du support.

I bought the X-Sense mailbox sensor to replace my Ring unit which had become unreliable. I had a minor difficulty with the app setup and reached out to customer service and received a response within a day. They were prompt, polite, and had the issue resolved within the hour. As I told them, this experience has me looking into the other products in their line. I only recently became aware of X-Sense’s products, but am anxious to add more of their line to my household.