X-SenseReviews of x-sense.com

Response from X-SenseMar 26, 2026

Bonjour bob, Merci beaucoup pour votre retour positif ! Nous sommes ravis d’apprendre que notre service commercial a été clair et précis, et que la livraison ainsi que l’installation vous ont donné entière satisfaction. Votre satisfaction est notre priorité, et votre message nous encourage à continuer dans ce sens. N’hésitez pas à nous contacter si vous avez la moindre question à l’avenir. Cordialement,

Response from X-SenseMar 26, 2026

Cher Florian, Merci beaucoup pour votre retour positif ! Nous sommes ravis d’apprendre que la gestion en temps réel des alarmes via l’application vous permet une intervention rapide, et que l’installation a été simple et rapide. Votre satisfaction est notre priorité, et vos commentaires sont très appréciés. N’hésitez pas à nous contacter si vous avez la moindre question. Cordialement,

Response from X-SenseMar 20, 2026

Dear Bill， Thank you so much for your kind words! We’re glad to hear that Kris could assist you and make the process smooth. We really appreciate your feedback and look forward to serving you again in the future. Best regards, X-Sense Team

Response from X-SenseMar 2, 2026

Dear Jason, Thank you so much for your kind words! We’re thrilled to hear that you are enjoying our interlinked smoke, heat, and CO₂ detectors and that the integration with your Home Assistant setup is working well. Yes, as you mentioned, our devices are now also available via MQTT, which provides the option for local control—giving you even more flexibility and reliability. We truly appreciate your feedback and are always happy to hear how our products help make your home safer and smarter. Best regards,

Response from X-SenseFeb 6, 2026

Dear Rasmus, Thank you very much for your feedback! We’re glad to hear that everything is working well overall. You’re absolutely right — installing a smoke alarm in that location can sometimes lead to false alarms, and switching to a heat alarm is exactly the solution we recommend. It’s great to know you’ve already made that adjustment. If you have any further questions or need assistance in the future, please don’t hesitate to contact us. We’re always happy to help. Best regards, X-Sense Team

Response from X-SenseJan 6, 2026

Bonjour Bine, Merci beaucoup pour votre retour et pour vos précisions. Nous sommes ravis de savoir que votre détecteur fonctionne correctement et que vous avez pu l’appairer et tester la détection de fumée. N’hésitez pas à nous recontacter si vous avez d’autres questions ou besoin d’assistance supplémentaire. Nous vous souhaitons une utilisation sécurisée et sereine de votre détecteur. Cordialement, L'équipe d'assistance X-Sense

Response from X-SenseDec 29, 2025

Dear Dhana, Thank you very much for your kind words and positive feedback! We’re delighted to hear that you’re satisfied with your home thermometer and that our X-Sense support team was able to assist you well. Your trust and encouragement truly mean a lot to us. We look forward to serving you again in the future, and please don’t hesitate to reach out if you need any assistance. Wishing you all the best. Kind regards, X-Sense Team

Response from X-SenseDec 29, 2025

Dear Kroevelke, Thank you for taking the time to share your experience with us. We’re glad to hear that our customer service team was able to resolve the issue quickly and that you’re satisfied with the replacement process. Your feedback is greatly appreciated and motivates us to continue providing reliable products and excellent service. Please feel free to contact us anytime if you need further assistance. Best regards, X-Sense Team