Michael
Very positive experience with Gigi on customer service team.
I had a very positive experience with the online ordering experience. After realizing I had placed one order incorrectly I sent an email to customer service after hours requesting the order to be cancelled. I was amazing the following morning getting a response from Gigi informing me that order was intercepted and cancelled. I was very pleased with outstanding service.
Response from X-SenseJul 10, 2026
Dear Michael, Thank you so much for taking the time to share your wonderful feedback! We're delighted to hear that your experience with our online ordering process was such a positive one. Your kind words about Gigi's service mean a great deal to us. Thank you again for choosing X-Sense. We truly appreciate your trust and look forward to serving you again in the future. Best regards, X-Sense Team