Wyndham WorldwideReviews of wyndhamworldwide.com

Scumbag Thieves, scumbag thieves, scumbag thieves. Wyndam and all timeshares are scumbag thieves. Don't waist your time or money. I only need 2 words SCUMBAG THIEVES!!! They will lie make false promises to get your money!!! Say no and leave!!! The people that work for timeshare companies DO NOT HAVE A CONSCIOUS!!!

The Wyndham sales staff is beyond greedy and dishonest!!!!!!!!!!   We were tricked into signing a contract for 2 new timeshares. We had owned with Wyndham for 10 years and when we met with their sales team, they told us our ownership at their Star Island property was obsolete and that we HAD to upgrade. Their selling points and everything that was said during the signing was either fabricated or not disclosed. One of their selling points was that they were affiliated with Disney. They said we were able to use our points to go to Disney and go on Disney Cruises. That’s just one of the lies we were told. Some things that were not disclosed was the recission period and the extra fees. On top of the lies, they kept us there and pressured us for a long time until we purchased.   They claimed they had an easy exit option, but when we attempted to use that plan, they said we didn’t qualify.  EVERYTHING THEY SOLD US ON DOES NOT MATCH THE CONTRACT WE SIGNED WHATSOEVER!

I’m so angry at Wyndham and their employees for the way my wife and I have been treated. Every single time we came in contact with someone, especially at presentations, we get fed a bunch of crap. The level of pressure is enough to make the strongest people crack. We were sold on the dream of a once in a lifetime deal on luxury vacations and got a stressful nightmare instead. Our sales rep told us we were investing in property and would be able to make money off the timeshare, but the truth is that it will never happen. There is no return on investment because it’s not an investment. It’s a money pit! We were supposed to be able to stay at Disney, which is impossible because they do not actually partner with Disney. Then they didn’t tell us about maintenance fees going up or that we have to pay double what we agreed to after interest. We upgraded a few months later, then the following day we read the contract in detail and realized we couldn’t afford it, so we called to cancel. They yanked our chain regarding a rewrite of the contract and gave us the impression the deal was on hold and then we past the rescission period and they wouldn’t do anything for us. This one big SCAM company!

Timeshare is a ripoff

Wyndham Resorts has absolutely taken advantage of me and my family multiple times. I am 100% Permanently and Totally Disabled Veteran with extreme PTSD. I have experienced both financial and severe medical hardships. Instead of a sympathetic or even well thought out response, I was rudely met with demands to show proof of my illness or be liable for fraud. I are HIGHLY offended. We suspect that their response has more to do with us calling them out on the FRAUD, MANIPULATION and HIGH-PRESSURE SALES TACTICS that we asked them to consider and address. Nothing we were told about benefits or availability has turned out to be true. We still were not able to find anything due to our restricted access to resorts. Their lies are only compounded if you become an Owner on any level, demanding more points, more ownership and more money being wasted on Wyndham. My recollection of total costs is clouded by all the discounts, “complementary” add ins (that require payment later), endless fees and various charges that were never individually disclosed. Wyndham Resorts did tell us a series of lies that included fake benefits: “Buy something that you can leave to the kids”, “You’ll spend so much more within your lifetime on vacations”, “You can go to Disney!”, and “You can enjoy this free cruise!”. These people have zero shame, ethics, or empathy. This experience has only impacted me and my family negatively. At this point I, quite literally, cannot afford to have any affiliation with Wyndham for the sake of our retired life and my mental health.

Wyndham Resorts and their employees actively engage in ELDER ABUSE. My husband and I are in our late 70’s and we were conned into buying a timeshare by their staff. This was described as a real estate investment that we could pass down to our heirs. They started with a price tag of $38,000, which was beyond our financial capabilities, so they said they would knock off 50%, which seemed like a fair deal. THIS WAS NOT FAIR AT ALL! The staff did not tell us they were opening a credit card, so we couldn’t possibly know the interest rate and they did not inform us of maintenance fees, special assessments, or fees to use RCI. They boasted that their resorts were only for use of owners, and we would not see anyone else on the property. After sitting through a 6-hour presentation, they went so quickly through the contract on a computer program where we entered our initials and signatures. This was extremely confusing and did nor give us the time or ability to review what we were signing. Trying to use the timeshare is utterly nonsensical – there is never availability and if you call to make a reservation you had better not have plans for the day as they keep you on hold for hours!

Wyndham is hungry for sales, and they will not let ANYTHING stand in the way of that. They will go as far as lying to you just to convince you to purchase their product. This happened to us and here are just SOME of the things we were lied to about or misled about. The high interest rate of 15.49% was never fully disclosed. We would have never signed off on that number had we known. We were told that our maintenance fees would NOT change, however, there is a clause in the contract stipulating otherwise that was conveniently never discussed. We were NOT informed that the maintenance fee was in perpetuity and our heirs will be responsible for the continuance of the contract in the event of our demise. We would NEVER burden our children in that way. The salesmen vowed that we were receiving a “great deal”, discounting our purchase price from $54,600.00 to $28,900.00. In reality, the true cost of owning for the duration of the payment period of 10 years is $53,936.60. This was neither disclosed nor explained to our understanding. We were led to believe we were saving $25,700 when we were only discounted $663.40. That is terrible business. We are horrified with how Wyndham has gotten away with this much.

Your financial information is at risk if you go on a tour with Wyndham Destinations, we feel violated by that fact alone. Coupled with the other business misconduct that we were exposed to in Branson, MO, has led us to reach out to the CEO of the company asking for the termination of our contract. One would think that the very least, they would launch an investigation. However, now that we have seen some of the other BBB posts, it looks like it is part of their culture to run a hard credit check and open credit cards to fund the down payment on contracts that lead to high-interest rates without permission from the consumer. Although they will tell you this is a real estate investment, it is not and the interest rates are typical of credit card rates, which of course are always much higher than a mortgage. In addition to these fraudulent acts, we were also told the following about the product that they sell, all of which, we have since learned are inaccurate statements: Timeshares with Wyndham would increase in value over time. Maintenance fees would never increase because we would be locked in. We could rent out our timeshare to earn a profit. The points we acquired from a contract could be used to take our children to Disney World. Finally, the Sales Manager claimed that we could easily get rid of this timeshare by calling up Wyndham and telling them we no longer wanted it. Well, now we put it to the test. We want out and have told the CEO in writing. No word back yet. Do not learn these lessons the hard way. If you are reading this…consider yourself duly warned.