Wyndham WorldwideReviews of wyndhamworldwide.com

Save yourself the headache that we have been through- when Wyndham tries to sell you dream vacations at an “affordable” price, know that it is all a lie. The only thing they are accomplishing in their sales office is scamming good people out of their money and ruining the once good name of Wyndham. That is exactly what happened to my husband and me. The salesman lied to us about what we were buying. We have never been able to book an ocean front room as promised. Maybe that’s because anyone can stay at Wyndham resorts, even non-owners. Why are we paying to be owners at a resort that was supposedly exclusive to owners if we can book better rooms online? What’s worse is the complete lack of customer service. We have tried several times to voice our concerns to no avail. We have even contacted the CEO directly, yet no one seems to care. It’s alarming that they will ignore every form of contact that we attempt but have no shame in taking our money!

Vacation nightmares…that’s all I can think when it comes to WorldMark. Their staff took advantage of me at one of the most vulnerable times in my life and had no second thoughts about it. I was going through a tough time with my children, and they used my kids against me, along with falsehoods to dupe me into a timeshare. My ex alienated my kids from me, so that was used often during the presentation. They pulled on my heartstrings telling me I could take my family anywhere at any time, I could leave this to my children when I die, and I would regret not spending as much time as I could with them. I was even told I could profit from this purchase, probably because I also said we were in a financial tough spot too. All of it was bull! There is no way to make a dime from the timeshare. My kids CAN inherit this, but they would also inherit the financial responsibility. When I tried to cancel, I was completely blown-off. Now I am stuck with payments I can’t afford for something I can never use.

One thing that I can say Wyndham is good at is selling you a dream! These timeshare offers are nothing but a headache for the simple fact that maintenance fees are for a lifetime, and you don’t own anything. We sat through countless hours with one of Wyndham’s master manipulators that convinced me and another dozen people into falling for the plethora of misrepresentations including but not limited to Timeshare Ownership. I didn’t even know owning a Timeshare was a dream, I thought homeownership was. Regardless, we were promised that we could book at any time, which was a lie, and we were told that if we couldn’t pay our dues, we could transfer ownership to other family members. In fact, every time we tried to book it was never available. Looks like the dream we were promised only turned into financial hardship with no benefit or return.

This company feeds on the hopes and dreams of people. I have been trying to get out of this time share with them five days after we signed because we found out the salesperson lied to you. It has been over a year, and I still have not received a solid resolution. It is disappointing to see the cheer lack concern and communication we have experienced from this company.

Where do I begin about my Wyndham experience? Well first, everything that we were promised never came to fruition. We were manipulated into sitting through a sales presentation for about 5 hours although we were assured that it would only be a 1 hour. Within the first 30 min of the presentation we were shown everything there was to see. The sales staff was so relentless and disrespectful for the simple fact that we explained over and over again that I was a single mother and could not afford a timeshare, yet they pushed us until we signed just to get out of the presentation. The sales staff offered us gifts, food, and a uber ride which looking back appears to have been a bribe. We are so disappointed that they wasted a whole day of our trip to Disney World in Orlando. We only had 3 days and the presentation robed my Sister, my Kids and myself of a peaceful vacation. Sadly we left the presentation with absolutely no idea how to work this program or what we really got ourselves into. Finally, Wyndham failed to disclose that my children would be liable for the maintenance fees, and the mortgage should something happen to me, which is completely absurd because in reality I own nothing. They are relentless in trying to get you to upgrade over the phone, even though I asked them to STOP CALLING! Now we are stuck with this worthless sale of fake ownership, shame on you Wyndham and how you take advantage of your customers for monetary gain with total disregard for the client’s life situation.

Wyndham completely took advantage of my wife and me. I am retired military, having served our country with integrity and valor, yet I am now in an extremely difficult position financially thanks to this terrible company. My wife was unemployed when we purchased this timeshare and we told the salespeople we couldn’t afford it, but they pressed and pressed until we finally agreed. They told us we wouldn’t have to make any type of down payment, however we discovered that they placed $4500 on a Barclays card we were unaware of. Imagine our surprise when the card and statement arrived in the mail! Their sales and finance people are beyond unethical as they applied 5 hours of high-pressure sales gimmicks and wouldn’t let up until we purchased. For context, they told us the presentation would only last 30 MINUTES! Between not disclosing all the extra charges or the inflation rate of maintenance fee, this was sold to us as an investment that would pay for itself one day. If you find yourself face to face, on the phone, or see a social media promotion for Wyndham, I am WARNING you now, do not engage, otherwise you will regret it.

We are frustrated and disillusioned with our Wyndham Destinations ownership. We feel as though we were conned into upgrading and frankly, we want to end our relationship over it. Our initial purchase was within reason in our view, it gave us the opportunity to use the product and the perks that went along with it. Please keep in mind, we were taking a risk of sorts as we were actively trying to reestablish our credit to purchase a new home. We were very open about this with the Salesperson and Manager and believed that they presented an option that was in line with our goals. They stated that we were taking over someone else’s package, that had been sold at a price lower than currently available. We thought we had safely entered into a solid program that would allow us to vacation, utilizing the Wyndham branded hotels in addition to having access to the exclusive Wyndham Destination Resorts and all the VIP perks that went with it. We found out quickly we were wrong, when we attended the first exclusive event locally. Our understanding was that the event was free, but quickly found out that not only did we need to utilize our points but were required to attend an update. It was there, a mere 3.5 months after our initial purchase, we were told that our contract had been written incorrectly and that the “perks” were not locked in as initially sold. Long story short, they rewrote the contract, and our payments went up by 60%, and now our monthly payments are over $900 per month. That does not even include any of the extraneous booking and exchange fees. We could not finish our loan signing at the resort and had to do a scheduled call that evening over the phone with the finance team and there was no mention of our legal right to rescission. When we asked for help, we got nowhere. In hindsight, if the first contract was “wrong” then it should have been voided and we have pointed that out, but it has fallen on deaf ears.

I recently wrote a letter to Wyndham expressing my frustrations with their company, which included a request to cancel my contract. I want NOTHING to do with them anymore! They lured us into a “tour”, that was actually a sales presentation, with free tickets to Lego Land. They had said it would only last 30-60 minutes but they did not let us leave for the next 4 HOURS. Eventually pressuring us to purchase and not taking no for an answer. They said this was an investment and we would be able to make money off it, yet I see people selling timeshares online for $1. So why have I paid $6,000 and am expected to pay more every year? Many things that should have been disclosed were conveniently left out. After typing out all of the lies they told me, they had the nerve to defend their actions, telling me they are not able to cancel. Instead, they offered me help to learn how to book a trip. Instead, of taking responsibility for their actions, the blame was put on me, stating that “the decision was made on your behalf to move forward with the purchase.” First, I was held there for over 4 hours, them not taking no as an answer, and second, I agreed to make a purchase on a timeshare with the benefits I was told about, which was not what I got! WYNDHAM, YOU ARE A SCAM!!