Wyndham WorldwideReviews of wyndhamworldwide.com

I trusted that Wyndham Resorts values its reputation, but I have serious concerns. I wrote to them to state my profound disappointment in the way I was sold a timeshare and to lodge a formal complaint regarding the misleading and aggressive sales tactics employed by Wyndham Resorts. My experiences with Wyndham have been distressing and have caused significant emotional and financial strain. Moreover, the sales team at Wyndham Resorts have engaged in deceptive practices by portraying the timeshare points as a lucrative real estate investment. They assured us that these points would not only appreciate but also that they could be easily sold for profit. This representation was grossly misleading and proved to be false. Additionally, they made promises regarding the availability of vacations, cruises, wh070ich were either exaggerated or outright fabrications. The reality of the availability and the actual benefits of these points starkly contradicted the sales pitches we were given. The culmination of these experiences has left me feeling victimized by a team of greedy salespeople who prey on individuals through high-pressure sales tactics, misrepresentations, and outright lies about the nature and value of their offerings simply to pad their pockets. The lack of transparency, particularly in the contract signing process where documents were rushed through without a proper review of the costs involved, and the failure to receive a copy of the signed contract, are indicative of their deceptive practices. They need to step up before they have legal woes, assuming they don’t already.

My experience with Wyndaham is the scheduling of trips and the limited number of places that you can visit. The representatives are unpleasant and often suggest upgrading your timeshare which causes the price to go up without additional benefit. The last time I tried to schedule a vacation with Wyndaham in three different states I was told that the Wyndaham hotels or resorts were full. I found the representative to be very aggressive and unkind.

Unbelievable experience. Obviously prey on the vulnerable. The presentation went for about 40 mins and when I said I wasn’t interested yet in my life I got questioned over and over. I then had her manager come out and accuse me of just being there for the food and voucher (I did not get food). Then the manager threatened me I had signed to stay for 90 mins so I don’t get the voucher for the hour I spent there. So I sat and said I’ll stay the 30 more minutes. As I had two people now standing either side of me, I felt trapped and furious. I’m assuming this is what happens to older vulnerable people who say no then trapped and pressured. It was revolting. Ruined my holiday and what I thought Wyndham was about. You should be taken to court for not telling people you can’t cancel and selling their shares is difficult or lose money. Disgrace.

In the world of vacation promises, Wyndham's timeshare sales approach represents a troubling example of predatory marketing that preys on unsuspecting consumers. What begins as an enticing offer of a gift card and dream vacation quickly unravels into a nightmarish financial commitment designed to trap individuals in a web of ongoing debt. The initial encounter with Wyndham's sales representatives epitomizes a carefully orchestrated bait-and-switch strategy. What was promised as a brief 30-minute seminar morphed into a grueling 4.5-hour high-pressure sales session. The representatives—Pablo Gomez, Richard, and Tracy Firebaugh—systematically withheld critical information about the true nature of the contract, creating an environment of deliberate misinformation. Most alarming are the financial implications of this transaction. Contrary to the verbal assurances of manageable payments and limited obligations, the consumer discovered a complex financial trap. The promised interest-free period evaporated quickly, with unexpected charges of nearly $900 in interest. Even more insidious was the revelation that this was not merely a personal financial burden, but a hereditary debt that could potentially be passed down to future generations. The sales tactics employed by Wyndham represent a textbook example of consumer manipulation. By obscuring crucial contract details, making false promises about vacation booking flexibility, and concealing the true extent of maintenance fees and long-term financial commitments, the company engaged in what can only be described as a calculated deception. This experience serves as a stark warning to potential consumers: always read the fine print, ask pointed questions, and remain skeptical of high-pressure sales tactics that seem too good to be true.

Throughout my experience with Wyndham, over the course of the last 15 years, I have endured both severe financial hardship and emotional distress due to what I can only characterize as a pattern of fraudulent, coercive, and deceptive business practices. Wyndham’s conduct has left me with no choice but to sever all ties with Wyndham and seek immediate release from these contracts. The most recent is the worst Wyndham encounter to date. It happened on November 29, 2024, when an unethical salesperson instilled fear and anxiety in me, claiming that I now owed Wyndham $650,000 while bullying me about how stupid I was to buy such “trash” contracts. He manipulated me into getting my sister involved to bail me out of this financial hole by having her co-sign a "deed" to mitigate this debt. We even opened card accounts with Wyndham. This meeting ruined my Thanksgiving vacation, and I could not sleep for several nights due to the emotional and financial stress. In the aftermath, I realized that I had been taken advantage of in a manner that was both unethical and predatory. Repeated misrepresentation and fraudulent claims are a pattern at Wyndham. No salesperson ever told me about rescind periods, maintenance fees, or high-interest rate loans. Instead, they told me lies about offsetting maintenance fees with points and renting out RCI booked vacations to recoup my investment. None of these claims have proven to be true as I am now left with overwhelming debt. Even when the loan is paid up, I will still be paying tens of thousands of maintenance fees, and I do not even foresee myself having need for this much vacation in my remaining lifetime. Furthermore, I have come to learn that my personal information has been sold to third parties without my consent, leading to further scams and distress. You should avoid them at all costs.

Vacation Ownership is a trap, and we urge you to not step foot in any of their establishments. We were subjected to a grueling three-hour presentation where we declined their offer at least four times. The sales team created artificial urgency to pressure us into buying that day. They pitched the timeshare as an "investment". We were explicitly told that we could rent out the timeshare as a "side business" to offset our costs, essentially making it "pay for itself". We were told we could "book anytime, anywhere," which has proven entirely false. In fact, we have constantly encountered difficulties securing reservations and have not successfully booked a single vacation since our purchase.  We were persuaded to upgrade to a larger package under the false assurance that there would be no changes to our monthly payments. This was a significant misrepresentation, as we later discovered two charges of $951.43 had been charged to one of the credit cards they had issued to us. The sales team deliberately wore us down during the paperwork process and then rushed us through the signing, which was conducted with an agent over Zoom. They failed to disclose the interest rate on our financing. We were also misinformed about our cancellation rights, being told we had only 3 days to cancel when state law provides 10 days. Do not fall victim to their sketchy practices. Save your money and your mental state!

Please be very careful to not get involved with Wyndham Destinations timeshare. We have been paying on a timeshare for YEARS and see no end in sight. They will not talk with us about their deceptive sales tactics. We are now retired and this is causing a serious financial burden.

Our relationship with Fairfield Resorts/Wyndham Resorts is decades old, but that is no excuse for what we’ve been through over the years. We have reached our limit with the entire process and the company itself. During the final presentation we attended, they focused on the possibility of passing our timeshare down to the next generation. This led us to purchase our last contract. We were informed that we could sell weekends at popular destinations to help cover the cost of the loan. However, when I tried to do this the first two times, the VIP customer service agents seemed unfamiliar with the process. On the third attempt, I finally spoke to a helpful agent, and we arranged two weekend rentals in Myrtle Beach. I had to pay about $45 for each booking. One of the biggest misrepresentations we encountered from the very start was the assumption that after our passing, our children would be responsible for maintaining the maintenance fees. What was never made clear to us was that they would have to pay a maintenance fee of $5,800 or more just to use the timeshare. After recently discussing this with our children, none of them are willing to take on the responsibility due to the inflated cost. Selling a timeshare is also incredibly difficult. We believe that there should be a simpler way to exit the contract after investing over $80,000 and paying $5,300 annually in maintenance fees. We have made numerous attempts to utilize the timeshare as intended, yet have faced constant obstacles, from booking issues to unsatisfactory customer service. Despite our long-standing commitment to Wyndham, it has become evident that this arrangement no longer meets our needs or expectations.