Wyndham WorldwideReviews of wyndhamworldwide.com

Lehi, Ut. Great location, right down the street from the famed Lehi Roller Mills (original Footloose). However, I stayed for 2 days over the weekend. Contrary to their website's information, their pool and spa was completely closed. I found out after first night that there would be no housekeeping on the weekend. There was one tiny wastebacket for the entire room. One. None in the bathroom, none near the beds, none by the desk, and no housekeeping. Blankets and bedspreads thin as sheets, nearly froze (late Mar). Was never greeted and we were in and out a lot. Supposedly non-smoking, but cigarette smoke blew us away on the elevator on day one, and the entire 3rd floor was drenched in it. The smoke didn't go away until day 2. I woke in the middle of the night (I'm allergic to it) with a really sore throat and a severe headache. So even though I couldn't smell it in my room, it permeated the hallway, and it got through the vents. Not a non-smoking hotel. Final blow was when I requested a late checkout on Monday morning. They weren't even at half capacity, but it was denied. When I challenged the denial, Max, the 'manager', admitted that they weren't full but said that they used a 'formula' to determine if a late checkout was available. It was not. I called corporate, they called Max, and Max hung up on corporate! Horrible, horrible manager. I filed a complaint with corporate and he sends me an apology email, blaming me for not requesting the late checkout sooner during my stay. WTH? Why would that matter? When I approached him to pick up a key, he sat on the phone for five minutes, refused to even acknowledge me and my toddler, waiting patiently, while he chatted away. Max is a discredit to Days Inn. He doesn't belong near people, let alone pretending to 'serve' them. Avoid this hotel like the plague. A dump, dishonest, disingenuine, and managed horribly by Max.

I feel compelled to warn others about our family's horrifying experience with Wyndham Vacation Club. What was supposed to be a fun weekend trip to Las Vegas turned into a relentless, high-pressure sales trap that left us feeling deceived and manipulated. We booked and paid for our stay independently, but upon check-in, we were approached by Wyndham representatives and pressured into attending a "quick" sales presentation. What was promised to be a brief, no-pressure meeting dragged on for over three hours and became an exhausting psychological sales onslaught. Our sales representative, Richard Arena, used every deceptive tactic—emotional manipulation, false promises, and aggressive pressure—to push us into signing a contract we later discovered was built on lies. We were told: ✔️ We could book any resort, anytime, with ease. (False.) ✔️ We could rent out our timeshare for profit. (False.) ✔️ Ownership wouldn’t be a lifelong obligation. (False.) Perhaps the most disturbing part? The sales team intentionally separated us from my parents—clearly to prevent them from giving us advice or voicing concerns. The contract we signed is nothing like what was presented. Maintenance fees, booking availability, and ownership terms were wildly misrepresented. Wyndham's entire process is designed to trap unsuspecting families into costly, long-term financial commitments that are nearly impossible to escape. At this point, we are considering legal action to cancel the contract and expose Wyndham’s deceptive practices. If you are considering a timeshare with them—don’t do it. Learn from our experience and avoid this predatory company at all costs.

Our son was about three, when Wyndham really pushed the idea that owning a timeshare would help us create lasting family memories and leave a legacy for him. They convinced us it would be an asset for his future. However, it quickly became clear that it was more of a financial burden due to the skyrocketing maintenance fees and other hidden costs, which weren’t fully explained to us. Wyndham also promised the timeshare would increase in value, but we later found units being sold online for as low as $1 or even $0.01, proving that it had no real value. This is particularly frustrating because the way the timeshare was painted to us was as a real estate investment. In fact, Wyndham salesmen constantly used real estate phrases like equity, deed, etc. We were also given the assurance of rental income, which is clearly not happening considering we’ve only been able to book 3 short vacations for ourselves, despite attempting to book a reservation close to 15 times. In the past five years, we’ve spent over $10,000 on costs and fees to take those three short trips, each lasted just two or three nights—thanks to our limited points. Wyndham never fully disclosed the interest rate or explained all the associated fees, so we’ve been stuck with unexpected financial obligations that far outweigh any benefits. Furthermore, we were never provided with crucial information like details regarding our legal right to rescission, or the total interest percentage for our loan. Looking back, we’re incredibly disappointed by your misleading practices and lack of transparency

What started as a promise of "free" show tickets in Pigeon Forge quickly descended into a nightmare. After being lured into a "3-4 hour" sales presentation, we were subjected to aggressive, manipulative tactics by Wyndham's sales team. Despite clearly stating our limited vacation needs, we were repeatedly pressured toward oversized packages. When we declined, they'd return with marginally reduced offers still far beyond our budget. At one point, FOUR salespeople surrounded us, creating an atmosphere where we couldn't leave without signing. The high-pressure environment was unbearable. They insisted it was a "one-time offer" available only "today." When we asked for privacy to discuss, they hovered nearby, eliminating any chance of genuine deliberation. Eventually, we cracked under pressure. The financial manipulation was especially troubling. Unable to afford the down payment, they suggested opening a credit card—but returned with TWO cards instead of one. When we tried reading the contract, they rushed us through, deliberately distracting us from examining important terms. The reality of ownership has been nothing like promised. Despite multiple attempts, we haven't used our timeshare once in 18 months. Booking requires 4-6 months advance planning or substantial fees—details conveniently omitted during the sales pitch. The promised ability to "easily sell back unused points" was grossly misrepresented. The actual process involves booking vacations and submitting them to third-party resellers with no guarantees—if unsold, we lose both points and reservations. This experience has been defined by deception, pressure tactics, and broken promises. I strongly advise anyone considering Wyndham timeshares to run in the opposite direction—this "investment" is nothing but financial quicksand wrapped in a vacation fantasy.

My account reveals a deeply troubling pattern of predatory sales tactics targeting vulnerable consumers. What began as a seemingly innocent invitation to a "brief presentation" quickly evolved into a three-hour high-pressure sales ordeal that exploited my trust and financial situation. The systematic misrepresentations are alarming: sales representatives deliberately misled me about the nature of the presentation, pressured me into signing a complex 47-page contract, and manipulated me into a significantly more expensive purchase than initially discussed. The final contract price of $29,700 — far beyond the $10,547 that I believed I was agreeing to — represents a shocking breach of ethical sales practices. Most disturbing are the aggressive tactics employed by representatives like Alina Navarro, who ignored repeated refusals and wore down a 70-year-old widow through persistent, loud, and emotionally manipulative techniques. The contract's impractical point system and restrictive booking conditions further demonstrate a predatory approach designed to maximize profit at the expense of consumer well-being.

I purchased 161,000 Wyndham Points from another owner. Before the purchase was completed, Wyndham sent me a statement confirming that the monthly maintenance fees were only $68 per month. Fast forward a few weeks after the purchase and I received my first statement from Wyndham showing a monthly maintenance fee of $297 per month. I called them numerous times and they tell me that the agency i purchased the timeshare from lied to me, but Wyndham was the agency that produced the maintenance fee statement from the previous owner!! They just decided to bait and switch and inflate the monthly maintenance fee for me as the new owner. I told them to stick it where the sun doesnt shine because I am not paying. WHAT A BUNCH OF SCAMMERS!! STAY AWAY AT ALL COSTS. Just book hotels as you need them- DO NOT GET INVOLVED WITH WYDHAM !!

Super 8 by Wyndham Hardeeville 19289 Whyte Hardee Blvd Hardeeville, South Carolina Absolutely filthy and horrible place. We are 2 seniors were compelled to stay there late night in March 16. Everything was dirty, beddings not changed, the bath and shower were full of human hair from all parts of the body. So, we could not sleep there, nor could we take a shower, in an extremally unsanitary situation. We showed our pictures to a front desk, but the manager was very sarcastic and refused to return our $110 that we paid for this less that 1 star garbage place. They should be closed down by SC authorities or by Wyndham headquarters. Let Public Beware. We will let everyone know on social media and beyond.

Given Wyndham Resorts’ unethical business practices, we requested that both of our contracts be immediately terminated as well as full refund of all payments made, as this situation has caused significant distress and financial hardship. In December 2023, my spouse and I (both 70 years old at the time) were first introduced to Club Wyndham by using RCI to stay at Palm Aire in Pompano Beach, Florida. As part of the terms of our stay, we had to attend a 45-minute presentation. However, this presentation extended to over 3 hours with claims that the timeshare purchase would be a real estate investment that would gain value over time. The two sales agents kept dropping the price and after presenting five offers that were "good for that day only," we made the unfortunate decision to sign our first contract. During this presentation, we were told we would be given exclusive accommodations in the Fountain building, which was only available to Wyndham owners. Upon checking in during our return visit in 2024, we weren't placed in the Fountain building (which wasn't private or exclusive). Instead, we were assigned a unit in a "newly renovated" building, but our room was old and run-down with filthy carpets, dented refrigerator, broken icemaker, and malfunctioning dishwasher. This is not the luxury unit that we were shown prior to signing our first contract. We are both retirees living on a fixed income, yet Wyndham Salespeople continually ignored our financial limitations to push these contracts on us. This financial malfeasance includes failing to disclose the high interest rate that would significantly impact on our monthly payments. Additionally, we were not provided with physical copies of either contract. It wasn't until December 2024 when my wife sent a letter in writing to the financial department demanding copies of our contracts be sent to us that we discovered basic consumer rights had been violated. Most egregiously, our legal right to cancel the contract without penalty was never disclosed to us. Since becoming members with Wyndham, we've only been successful in booking 1 vacation. Not worth the effort! Very Unsatisfied Robert and Shirley Robinson