John W.
As a disabled veteran on fixed income
As a disabled veteran on fixed income, my wife and I have endured years of deceptive practices from Wyndham. What started as a modest timeshare purchase has become a financial nightmare through aggressive "owner update" meetings that consistently run 4+ hours despite 90-minute promises. Key Issues: False promises: Repeatedly sold upgrades for "guaranteed oceanfront rooms" that never materialized. Ocean view rooms require 3-bedroom bookings even for couples. Hidden debt: Sales reps opened multiple credit lines (2 cards, 4 loan accounts) without clear disclosure. Booking difficulties: Severe availability issues despite promises otherwise. Deceptive tactics: Salesman promised guaranteed ocean views, gave us his cell number, then disconnected it. My wife was detained for 8 hours during vacation and was offered to finance an upgrade "so I would never know." Misleading investment claims: Told we could rent points to cover costs - completely false. Hidden inheritance burden: Never informed our children would inherit this debt. Additional undisclosed fees: RCI membership, booking, and cleaning fees never mentioned. Impact: The stress has become so severe we no longer use our points. What was meant for relaxation has become anxiety and financial strain for a veteran family. Multiple hospitalizations from my declining health make this burden even more concerning. Wyndham's predatory practices target vulnerable populations. We simply wanted beach vacations but got trapped in ever-escalating debt through high-pressure tactics and false promises.
