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Wyndham Worldwide (wyndhamworldwide.com) has 749 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
wyndhamworldwide.com
Website
wyndhamworldwide.com
Category
Activities & Tours
Location
Parsippany-Troy Hills, New Jersey
Listed on Five Star Index
2026
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Most recent review: October 2026.
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This is definitely an older hotel and you can tell pets have been allowed to stay. Bathrooms are rusty as are the sprinkler system, doors are scratched up due to pets. Website states restaurant & bar on-site, this is not true. Walking to the restaurant & bar is not the same. The bed was comfortable, although the rooms are extremely small with only 1 chair per room, so only one of us could sit at a time unless we wanted to be on the bed. Could not open refrigerator door all the way because nightstand was in the way. The main pluses were the friendliest of the Staff and the location overall.
DW
Debra W.
BUYER BEWARE
BUYER BEWARE - DECEPTIVE PRACTICES AND ENDLESS FRUSTRATION
I am writing this review to warn others about the predatory sales tactics and ongoing nightmare that is Wyndham Vacation Ownership.
The sales presentation was nothing but lies and manipulation. I was told I would "own property" with my points - completely false. They claimed one of my contracts was voided and replaced, but BOTH contracts remained active, doubling my financial burden
with no explanation. When they moved me between "home bases," surprise fees appeared with zero notice or justification.
Every single vacation attempt has been ruined by mandatory sales pitch attendance. The booking restrictions are nothing like what was promised - many locations are impossible to book or have ridiculous limitations that weren't disclosed upfront.
The worst was in Florida when they cornered me into adding my son to the contract, claiming it was a "now or never" decision. Pure coercion targeting a family trying to enjoy vacation time.
Here's the kicker - I can book the SAME resorts directly for a fraction of what I pay in annual maintenance fees. Wyndham cannot and will not explain how their outrageous point system serves any family's budget.
This company preys on people's dreams of family vacations and delivers financial stress instead. The deception starts with sales and never ends. Save your money and book directly with resorts - you'll get better rates and keep your sanity.
TB
TravMoll B.
Wyndham Timeshare Review
Wyndham Timeshare Review - Avoid at All Costs
1/5 Stars - A Nightmare Experience
DO NOT fall for their sales tactics! What started as a "one-hour presentation" for a free cruise turned into 6+ hours of relentless high-pressure sales. We were manipulated into not one, but TWO contracts through misleading information and deceptive practices.
They promised "exclusive care and access" but completely failed to deliver. There's no availability when booking, even when hotels have public rooms available. We've faced constant harassment calls trying to upsell us - I've blocked more Wyndham numbers than
personal contacts! Our "VIP Gold" status means nothing since desks are often unstaffed. The maintenance fees keep increasing with no added value, and we've dealt with rude sales staff and zero transparency. They even mishandled our billing with no accountability.
The red flags were everywhere. We weren't allowed to keep meeting notes, sales reps misrepresented themselves as licensed realtors when they're just contractors, and "one-hour" meetings always ran much longer with surprise fee changes at signing. They even
pressure you to burden your children with contracts they never agreed to.
The entire system is a scam designed to extract money through deception. Simple things like receiving guidebooks or accessing their website are problematic. We're now fighting to terminate all contracts and escape this financial nightmare.
Save your money and book regular hotels - you'll get better service and transparency. Wyndham treats owners worse than regular guests while charging premium fees. This has caused nothing but stress, frustration, and financial harm to our family.
STAY AWAY!
MF
Murrell F.
time share sales
Our experience with Wyndham Vacations has been nothing short of a nightmare filled with deception, manipulation, and broken promises. What started as excitement about creating vacation memories with our granddaughters turned into financial devastation and endless frustration.
From day one, we were subjected to relentless high-pressure tactics. Every hesitation was met with threats that "this deal disappears if you don't sign NOW." We were rushed into decisions without time to properly evaluate what we were committing ourselves to. Initially sold as bronze members with promises of VIP status and adequate points for great vacations, we quickly learned the reality was far different.
The manipulation continued when they pushed us to upgrade to silver, using our desire to vacation with our granddaughters as leverage. Our monthly maintenance fees skyrocketed from $500 to $1,250 - creating an unbearable financial burden we never anticipated.
The worst deception came during our Myrtle Beach visit. A manager named Megan convinced us to purchase 200,000 more points for $10,000, promising Gold VIP status and assured us these points could cover our maintenance fees for an entire year. She even demonstrated this through an app we were never able to access again.
After discovering Megan no longer worked there and speaking with countless departments, we learned our contract explicitly PROHIBITS using points for maintenance costs. We had been blatantly lied to and trapped in a contract under completely false pretenses.
When we tried to exit, we were told we "didn't qualify" - leaving us stuck in this predatory scheme. The emotional distress and financial strain have been overwhelming.
Wyndham Vacations preys on families' dreams while using systematic deception to trap them in impossible contracts. Stay far away from this company.
PH
Pat H.
Do not do any kind of business with Wyndham, you will regret it.
This review is for Wyndham in general all of their organizations. Nobody seems to know what they are doing or what anybody else is doing. It is impossible to reach a billing department when there are errors in their billings had to file a dispute with my credit card company because I was not able to talk with anyone from Wyndham. Spent five hours making phone calls to at least 10 different people (departments and different phone numbers) to no avail. Do not do business of any kind with Wyndham.
AN
Anonymous
Deceiving online pictures
This hotel was deceiving online and the staff was incredibly rude at the front desk. The room was pictured to be spacious. There was less than a foot between the end of the bed and the TV stand/ closet. Some benefits were 2 fridges in the room and a microwave. The bathroom was great. They did not supply soap for us which is generally expected in a hotel. They also showed pictures of pastries for breakfast which was not there. They did have good coffee 24/7 though and extra supplies. The room was clean. The pools were dirty, very cold, and underfilled.
CI
carolyn I.
Wyndham Timeshare - A Pattern of Deception and Broken Promises
From day one, Wyndham has been nothing but lies, high-pressure tactics, and broken promises. What started as a "free Sea World tickets" offer at an El Paso Garden Show turned into a nightmare I'm still living through.
They promised an hour-and-a-half tour. Instead, we endured FOUR HOURS of relentless pressure from multiple salespeople and managers who wouldn't let us speak privately. They painted this beautiful picture of a "lifetime investment" we could pass to our children
- but conveniently forgot to mention the crushing maintenance fees that would burden our family forever. The real kicker? They never disclosed the full interest percentage we'd be paying.
The membership is completely worthless. We've tried booking San Antonio, New Mexico, and Arizona repeatedly - ZERO availability that works for our schedule. What's the point of owning something you can't use?
The harassment doesn't stop there. Despite multiple requests to remove my mother's number (she's NOT on the contract), they continue disrupting her life with constant calls. It's incredibly disrespectful.
The final straw came in July 2024 during our Arizona stay. At checkout, they trapped us in another "brief update" that was actually another high-pressure sales pitch for $200/month more. When we declined, the salesperson became dismissive and rude, making
us feel uncomfortable in what should have been a pleasant vacation moment.
I trusted Wyndham to provide quality family experiences. Instead, they've delivered stress, financial burden, and consistent disappointment. Their misleading tactics and complete failure to honor their promises make them untrustworthy. Save yourself the
heartache - stay far away from Wyndham timeshares.
DJ
David J.
We were pressured into a Wyndham…
We were pressured into a Wyndham timeshare contract through deceptive sales tactics and outright misrepresentations. After a 4-hour high-pressure presentation with three different agents continuously dropping prices, we were rushed to sign without adequate time to research.
The sales staff made numerous false claims that influenced our decision. We were told this was an "investment opportunity" that would generate rental income, which turned out to be completely false. They promised we were buying real estate that would appreciate in value, but we only purchased points through a promissory note that impacts our credit. We were assured the resorts were "private and exclusive" to contract holders only, creating a false sense of exclusivity.
The RCI exchange program was another major deception. We were guaranteed significant discounts but discovered the exchange rate was "pennies on the dollar" when we tried to use it for a Vancouver room. They failed to disclose exchange fees for what was supposed to be a benefit.
Critical financial information was completely withheld from us. We were never informed that maintenance fees increase 5% annually forever, that special assessment fees could be charged at any time, or that these financial burdens transfer to our heirs permanently. The interest rate and rescission period were hidden entirely.
Our $4,933.90 annual fee for 7 days equals $822.32 per night for what amounts to no real vacation value. The promised rental income was entirely false, and despite claims it would be "easy to sell," the resale market is virtually non-existent.
We felt deceived, manipulated, and pressured into a contract we never would have signed under honest circumstances. Wyndham's predatory sales practices should be avoided at all cost.