Wyndham WorldwideReviews of wyndhamworldwide.com

In June 2017, my wife (67) and I (71) attended what was supposed to be a "one-hour" meeting at Wyndham Patriot Place in Williamsburg, VA, just to get some restaurant vouchers. Instead, it turned into a four-hour high-pressure nightmare. We had already said no to Wyndham once before in NYC, and the sales reps, including Renee Kelly, actually used that against us. They told us that because we'd "already said no," it would now cost us MORE to join. Talk about manipulative. After three exhausting hours of relentless pressure and constantly changing offers, we caved and signed contracts totaling $14,500 for what was supposed to be 238,000 points total (84,000 annual points plus 154,000 PIC Plus points). They showed us this gorgeous catalog and promised we'd have access to tons of Wyndham locations, flexibility to travel when we wanted, no more RCI exchange fees, and great value. Those 154,000 PIC Plus points never showed up on our account. Not once in seven years. We've asked about it repeatedly and never gotten a straight answer about why we paid for points that don't exist. But the real kicker is that even with the 84,000 points we DO have, we can't book anything we actually want. Every time we try to reserve a decent location during a time that works for us, we're told there's no availability or we don't have enough points. Those beautiful properties in the catalog? Either unavailable or way more points than we have. It's basically worthless for actual vacation planning. Since the Wyndham points are so useless, we've had to keep using our RCI membership and paying those exchange fees that were supposedly going away. The flexibility and choices they promised? None of it happened. We've been paying maintenance fees for seven years on something we can barely use. As an Army veteran, I value honesty and fair dealing, and Wyndham has shown us neither. Don't make the same mistake we did.

My husband and I were approached outside a restaurant in Daytona and lured into what became hours of high-pressure sales tactics. We were young parents with a small child, and they exploited that by heavily promoting Disney benefits, resort stays, discounted tickets, and cruise conversions. None of it was real. We've never found an available Disney resort, and cruise conversions require thousands out of pocket. They ran our credit and signed us up for a credit card without proper disclosure, burying it in the paperwork. The loan's high interest rate was never mentioned. We were promised 300,000 bonus points to reach VIP status, told unused points would roll over automatically (which was a lie, there's a short window and $30 fee), and assured this was a great investment for rentals and family vacations. The harassment never stopped. Constant calls to buy more points. In 2022, the sales representative we were assigned spent hours pressuring us to add 72,000 points despite us expecting our first baby. By 2024, with three kids under 4 and tight finances, they called again ignoring our mentions of diaper and formula costs, adding another rep to sweeten the deal with bonus points and a promised $500 check. Every "vacation" required mandatory half-day sales presentations. The promised rental income never materialized. Critical information was withheld, such as exchange fees, club dues, cleaning fees, escalating maintenance fees, special assessments, that our kids would inherit this burden, and our legal right to cancel within 10 days under Florida law. We were never given copies of signed contracts, and our financial situation was never assessed. This timeshare is suffocating us financially. We're struggling to provide for our three young children while Wyndham continues profiting from deceptive practices. Do not trust their promises.

Deceptive Practices and High-Pressure Sales: Our Wyndham Nightmare We deeply regret our January 2025 Wyndham purchase and want to warn others about the deceptive tactics we experienced. It started with a cold call offering a 3-night stay for $249. When we changed locations, we were charged $102 instead of the quoted $52.14—just the first of many dishonest moments. During our stay, we faced relentless pressure to attend the timeshare presentation, with threats of being charged full room rates if we missed it. At the Orlando facility, they collected our driver's licenses and kept us for over four hours with our exhausted children present. Our salesman, Moudy Hanna, made promises that turned out to be completely false. He repeatedly stated 126,000 points would cover a week in Hawaii and that rates would never increase. He claimed our credit card rewards would cover maintenance fees—the credit card company later confirmed this was untrue. We were promised two 7-night Hawaii vacations; RCI later told us we'd been "deliberately misled" as these only covered leftover rooms at undesirable locations. Despite repeatedly saying we couldn't afford the $40,000 initial price, they pressured us for hours until we signed at just under $20,000. Conveniently, Moudy didn't contact us until 11 days later—just past our rescission period. He's since left the company. We've paid nearly $7,000 and haven't used a single point. Wyndham has provided conflicting information about buyback options and continues pressuring us to buy more points. Save yourself the financial and emotional stress—avoid Wyndham timeshares completely.

Our Wyndham timeshare experience has been an absolute disaster from the start: How It Started: We fell for a vacation package in Branson in 2024 - paid $199 and sat through a "90-minute presentation." That presentation turned into a 4-hour high-pressure sales event where we purchased our first package. Then in Lake Tahoe (April 2025), sales reps Jacob Garcia and Daniel Griffith told us our initial purchase was worthless and pressured us into a $47,000 upgrade with promises that have all proven false. What They Promised: They sold us on Disney VIP access and discounted theme park tickets that never materialized. They promised easy booking for family vacations with their "vast network" of properties, which turned out to be impossible. We were told we could rent out reservations during peak times to offset costs, which was complete fiction. The RCI benefits were grossly misrepresented with hidden fees never mentioned during sales. The Wyndham Visa card was supposed to earn substantial bonus points but has been negligible. Reality: In over a year of ownership, we have NEVER successfully booked a single family vacation through Wyndham. Every attempt has been a nightmare. When we tried booking Depoe Bay for Sept. 2025, nothing was available, so we booked a 10-bedroom Airbnb for $4,000 instead. For Yellowstone in Sept. 2026, we discovered it would cost an ADDITIONAL $8,000 through WorldMark. Every time we attempted RCI bookings, the costs were ridiculously expensive, and we consistently found better prices on Airbnb. The Financial Trap: Our maintenance fees DOUBLED with the upgrade, a fact hidden during the sales pitch. There's no option to skip payments, meaning this financial burden would transfer to our heirs. Every interaction with Wyndham involves them trying to sell us MORE points instead of helping us use what we already own. Bottom Line: This timeshare has delivered ZERO vacations, constant frustration, and mounting costs.

I purchased a time share with Wyndham and it was the worst thing I've ever done. Save your money. Everything you hear is lie. They lie so bad I think ther names are a lie also. So please save your money and don't do it

On May 18, 2024, I purchased a Wyndham timeshare at a presentation in San Antonio, TX after being lured in with promises of a "short luxury hotel tour" and free gift cards. Instead, my coworker and I were taken to an aggressive sales event. The presentation involved 30+ couples in one room, each with assigned salespeople. The environment was deliberately chaotic with constant loud announcements about "disappearing offers" and "limited time opportunities" to create artificial urgency. When I asked to use the restroom, I was escorted rather than directed, a clear tactic to prevent independent thinking. The sales process lasted over four and a half hours, including a 45 minute individual pitch, 60 minute group presentation, and continued pressure from two salespeople at our table. I never had adequate time to review materials properly. Documents were displayed only on a screen rather than provided on paper, making it nearly impossible to read terms thoroughly. I felt rushed through signing just to escape the stressful environment. I was also required to open a Barclays credit card on the spot for the down payment which was an unexpected financial obligation. The entire experience occurred without my husband present for this major purchase, and I was concerned about paperwork being filed in Texas where I'm not a resident. This was not an informed purchase decision but rather a transaction completed under psychological manipulation designed to prevent thoughtful consideration. I have formally requested cancellation and reversal of all charges. I caution anyone considering attending a Wyndham presentation to be aware and to stay away from them at all costs.

During our San Antonio vacation, Wyndham promoters offered complimentary boat tour passes and gift cards for attending a 90-minute presentation. We stated upfront we weren't interested in buying, but they guaranteed no pressure. Upon arrival, we were alone in a large, empty room. Sales agent Dawn skipped the informational video and launched into what felt like a personal conversation. As time passed, both Dawn and supervisor James Freeman kept saying we were "almost done." Our family, including our young child, waited nearly three hours while we were told this was a legacy investment for our son's future. The financial information strategically hid true costs. Nobody mentioned multiple payments, reservation fees, or cleaning charges. They suggested we could refinance the high interest rate at our bank. The Disney Resort access promise sealed the deal, but it was a complete lie. Disney properties have never appeared in the exchange system despite extensive searches. Representatives claimed unlimited flexibility: rental cars, flights, hotels, theme parks, cruises, and excursions all available through points. Bookings require exponentially more points than stated, and our preferred destinations (Colorado, Arkansas, Florida) show zero availability. Worst of all: anyone can book these properties online for less than our annual maintenance fees. The "members-only" exclusivity was fictional. The contract differed from verbal promises. They rushed us through electronic signatures, twenty-plus pages in under five minutes because we needed to rejoin our family. Representatives congratulated us on our speed. Cancellation rights were never mentioned. Our account revealed three separate payment structures, not the single monthly amount repeatedly emphasized. When we called Wyndham for clarification, we received another sales pitch instead of customer service.

I stayed one night at this motel and then booked another night and the owner would not let me stay and refused to refund me talking about she will not get her commission