Wyndham WorldwideReviews of wyndhamworldwide.com

Buyer Beware: Wyndham's High-Pressure Tactics and Broken Promises My family's experience with Wyndham has been a nightmare of deception and financial hardship. What we were told would be a 90-minute presentation turned into a 3+ hour ordeal with our hungry 13-year-old son. Sales rep Monty used emotional manipulation, emphasizing our "limited time" to make memories before our son grew up, while we grew increasingly exhausted and vulnerable. We were explicitly promised multiple easy exit options: defer payments "because life happens," pause our membership anytime, or sell it back whenever we wanted. These assurances were outright lies. Nine months later, when our account went negative, we discovered the truth: deferrals only after 12 months with interest and $60 fees, pauses limited to 3 months with hidden $60 charges, and selling back? "The market isn't good right now." The sales process itself was fraudulent. We were rushed through DocuSign with no mention of our 3-day rescission rights, never received our contract copy, and when we requested one later, Wyndham refused until we caught up on payments. What legitimate business withholds contracts from customers? The harassment continued during our Branson stays, where "mandatory" member meetings were just more upselling attempts. One salesman even suggested we lie about being sick to avoid them! Most appalling? Monty's inappropriate personal question when my wife left the table left me stunned and uncomfortable. We've paid approximately $10,000 into this predatory scheme. The constant pressure, misrepresentations, and refusal to honor promised exit options have caused severe financial strain. Wyndham preys on families with false promises and unethical tactics. Stay far away.

I was misled and lied to by Wyndham agent Angelica Paez Martinez leading to a purchase of a second timeshare obligation when it was presented to me as an upgrade of my existing contract. I was not aware of this deception at the time , as they explained I would be getting out of bronze status and moving to silver and I would have one timeshare contract and one payment and believed that this was a good investment. A few weeks later my daughter reviewed the contract and told me that I had been scammed. I did not upgrade into silver status from bronze. I was sold a completely separate timeshare contract for a resort in Atlanta. Instead of one payment, I was now on the hook for 619.41 each month for the new timeshare, but still owed 818.70 monthly for the original timeshare. This is a total of 1438.11 monthly, and comes out to $17,257 per year. I was lied to and bullied into opening a new credit card and charged $3900 as a down payment for an alleged upgrade to the existing Myrtle Beach timeshare contract, but it was a completely separate timeshare obligation. This happened 3/7/25 when I used my points to go to Orlando and was invited to attend a membership meeting as an opportunity to upgrade from my Bronze to Silver. I went to the first meeting and was pressured to agree to the upgrade but I was not going to pay the $3900 down payment on ACH, so agents convinced me to complete a credit application with Barclay Bank, telling me this would be a soft credit pull, but it was hard pull and my score dropped 17 pts. After I was approved for the card, the agents aggressively attempted to retrieve the new card number by calling Barclay on my behalf so they could charge me on the spot. Barclay refused to release the card number as this appeared to be a questionable and possible fraudulent situation—applying for a new credit card and then immediately trying to get the card number so that Wyndham can draft a $3900 payment. On 3/9/25 I finally gave in to their pressure

I had a very disappointing experience with one other their hotels (Vienna House Easy by Wyndham Limburg) I accidentally selected the wrong booking dates (17–18 November instead of 19–20 November). This mistake was noticed immediately, and I called the hotel within five minutes of making the reservation to correct it. Despite the fact that rooms were still available for the correct dates, the hotel refused any form of assistance, no date change, no solution, no flexibility whatsoever. What makes this even worse is that I incurred €48 in phone charges trying to contact the hotel to resolve this issue. All of this effort led to nothing but a blunt refusal. I fully understand that the booking was non-refundable, but this was a clearly documented, immediately reported human error. Any hotel that values customer service would at least attempt to offer a reasonable solution, especially when availability is not an issue. Because of this refusal, I was forced to book another hotel at additional cost. I usually have very positive experiences with Wyndham hotels, which makes this situation even more disappointing. This level of rigidity and lack of basic empathy is not what I expect from a brand of this size. I would strongly advise future guests to be extremely careful when booking, do not expect any understanding or support if something goes wrong, even if you act immediately.

Quiero advertir a otros consumidores sobre las prácticas de Wyndham. Mi experiencia ha sido devastadora financiera y emocionalmente. Utilizan el concepto de propiedad compartida como una trampa para extraer dinero de las personas, llevándolas a la ruina. Las consecuencias de estos contratos son graves: si no puedes pagar, destruyen tu historial crediticio permanentemente. Además, estos contratos están diseñados para ser heredados, traspasando la deuda a nuestros hijos. Es una estafa que destruye familias."

Dishonesty of the Travelodge by Wyndham Kissimmee/Orlando with Wyndham's complicity. I am writing to express my dissatisfaction with the Travelodge by Wyndham Kissimmee/Orlando, located at 7475B W Irlo Bronson Memorial Hwy Kissimmee, FL 34747, with Wyndham's complicity, as they are doing nothing to return this amount, despite having been notified about a month ago, and have not returned the $50.00 (fifty dollars) retained as a security deposit. I stayed at this hotel on November 28, 2025, and to this day, despite numerous and insistent requests for the return of this amount, which was even included in the credit card bill that I have already paid. Reservation ID: 886984054 Reference ID: 235-12007665 VISA Credit Card Ending in 7162

Wyndham Destin Timeshare: Predatory Sales Tactics Targeting Seniors! I wish I could give zero stars. My husband and I are retired seniors (ages 68 and 71) raising our grandchildren on fixed incomes, and we made the mistake of attending a "vacation presentation" at Wyndham Destin in March 2025. What followed was one of the worst experiences of our lives.  THE SALES PITCH FROM HELL:  We were told this would be a quick 45-minute presentation. It lasted over TWO HOURS. We repeatedly explained we couldn't afford to purchase anything due to our retirement income and responsibilities caring for our grandchildren. Our sales rep Karla didn't care, she just kept lowering prices, bringing in managers, and piling on incentives until we were so exhausted and confused that we gave in.  WHAT THEY PROMISED:  We were promised extra vacations and additional points, all-inclusive resorts with no additional costs, and the ability to travel anywhere at any time. Karla assured us she would be our dedicated contact person to help with anything we needed. We were told we'd receive two informational books explaining everything. Financial rep Erika Bouck SPECIFICALLY told us canceling "wouldn't be a problem" and we could "simply call to cancel immediately at any time."  WHAT WE ACTUALLY GOT:  NOTHING but lies and harassment. When we tried booking a single night in Tennessee, Karla made excuses then completely ghosted us. When we called about cancellation like Erika promised, we were told it's impossible and to hire another company to sell it. The point system was never properly explained, we still don't understand what we bought.  Then the sales calls started. Multiple reps contacted us to try to sell MORE points, wit in h one getting downright rude when we refused. Another spent an hour telling us our purchase was "insufficient for any meaningful use" and pressuring us to buy more.  DO NOT ATTEND THESE PRESENTATIONS. Protect yourself and your loved ones from this predatory company.

Wyndham Hotel and Resort in Cancun Mexico has rat-rodent infested kitchens, inside and outside. Over priced. Very dated rooms and decors, unclean, our sink in our room was clogged, despite repeated requests no one came to fix it. Front desk staff tried to scam us out of $5000.

DO NOT STAY HERE! Days Inn by Wyndham, Florence, SC Now, you all know me. I only write a really BAD re iew when necessary, and this is NECESSARY! And I give you specifics so that you know Im giving you facts. I stayed Tuesday, Dec 16, 2025. My room number is #307. 1- the Front Desk person, LINDA, told me to bring down my dirty towels so that she could count them before she could give me clean ones! So, I had to go back up to my room, grab dirty towels in my hands, take them back to the desk, and then go back up to my room! 2- The tv remote stopped working and LINDA told me that I had to bring it down to her to get another one. I informed her that I was already in bed. LINDA said, "Im not doing anything wrong!" So, after going down to get a new one, I find out when I get back up to my room that IT DIDNT WORK! So, I had to go down AGAIN in my pajamas to get a 3rd one!!! 3-Then all of a sudden, a burst of "weed" smell came through my heater!! I called down and LINDA said that was coming up, BUT she NEVER did!! 4-And to top it off the tv screen has black lines on it when you turn on several channels! Plus, sone channels are very blurry. (Look at pics below). Also, certain shows do NOT fit the size of the screen! So, imagine watching a 40in tv but viewing a show inside the screen of a 19in!! 5- Lastly I figured youd want to know how DIRTY the carpet is in the hallways. It looks like it should have been changed 10 years ago!!