Kelli
Buyer Beware
During our honeymoon in Seaside, Oregon, we were invited to a "one-hour" resort tour that turned into a 5-hour high-pressure sales ordeal, effectively ruining the remainder of our honeymoon. The salespeople made numerous promises that proved false, including access to exclusive resorts, Disney parks, and multiple free vacations. We were told this was a sound financial investment — never once was it referred to as a mortgage, which was a critical omission given we had just purchased a home and would not have agreed to taking on additional mortgage debt. We were also subjected to deceptive financial practices. Without our knowledge or consent, a salesperson used my phone to submit credit applications and selected a higher-interest lender despite both lenders approving us. We were never informed of our right to rescission, and the full cost of ownership — nearly $600/month in product-related fees alone, separate from usage fees — was never clearly disclosed. Since signing in August 2025, we have paid approximately $6,000 and have been unable to use a single promised benefit. Five reservation attempts failed due to unavailability. When we sought help through their Certified Exit program, our salesperson went silent after promising to "brainstorm" solutions. The exit phone line referred us to contacts who suggested renting out our credits or, in one case, literally laughed at our request for help. The misrepresentations, fraudulent actions, and manipulative tactics used to obtain our agreement are unconscionable. We strongly caution anyone considering a Wyndham timeshare to thoroughly research their practices before signing anything.
