Wydr Studios Reviews | Read Customer Reviews of wydrstudios.com

Wydr Studios Reviews | Read Customer Reviews of wydrstudios.com

Wydr Studios reviews

489 approved reviews, newest moderated first

Kendra A.
Dec 3, 2024
Have not gotten the shoes.
Have not gotten the shoes.
Response from Wydr StudiosDec 17, 2024
Hi Kendra, Thank you for sharing your feedback. We sincerely apologize for any frustration caused by your experience. Our Customer Support team reached out via email earlier this month and provided proof of delivery. If you didn’t receive that email or still have concerns, please don’t hesitate to contact us directly at [email protected]. We’d love to ensure everything is resolved to your satisfaction.
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Carol G.
Dec 2, 2024
Cute and comfortable!
So comfortable for wide feet. There are lots of styles and they are so cute!
Response from Wydr StudiosDec 17, 2024
Thank you for your review, Carol! We love knowing that our wide-width styles are making a difference for you.
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Betty S.
Nov 30, 2024
I have bought 4 pair of shoes
I have bought 4 pair of shoes. I like that they are wide width but still cute. They are comfortable. I have congestive heart failure and my left foot swells. So it is nice to have shoes that are really a wide width. The only complaint I would have is I love the Sedona slide shoes. They are my favorite shoe. I just wish you had dark colors like a brown or black. Thanks
Response from Wydr StudiosDec 17, 2024
Hi Betty, Wow, thank you for making our Sedona slides your new favorite! We’re thrilled to hear you’re loving your new Wydr shoes. Great fit, comfort, and style are exactly what we strive for, so it’s wonderful to know we’ve hit the mark. Also, we've passed along the color suggestions for Sedona to our team for consideration. If you ever have any other feedback or questions, or need any other assistance, you can always reach us at [email protected], or on socials!
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customer
Nov 15, 2024
Think I was scammed
Tracking for my package says it was delivered on 11/14/24. I was home all day, no package was delivered. No phone number to call just email. Don't order from this company. Update - going back and forth with company and they tell me to contact the 3rd party shipping company. They sent me picture of where the package was delivered. NOT MY HOUSE. Not anywhere near my house. SCAMMERS!
Response from Wydr StudiosNov 19, 2024
Hi Customer, We’re truly sorry for the frustration and confusion you’ve experienced. We take delivery issues very seriously. From your review, it sounds like the logistics provider mistakenly delivered your package to the wrong address. To move forward as quickly as possible to resolve this issue and ensure a successful delivery of a new shipment, we encourage you to contact the logistics provider directly to obtain an official proof of misdelivery, which you can then share with our team. Once you provide this documentation, we’ll be able to replace your order and send out a new shipment. We understand how upsetting this is and sincerely apologize for the inconvenience caused. Please know we are here to assist you every step of the way and will work to make this right.
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Debora A.
Nov 8, 2024
Satisfaction
I was able to order for myself and track it once available.
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Kathy J.
Nov 7, 2024
Insane Return Process
I ordered a pair of shoes that dont work for me and am currently in a very frustrating process of trying to return them. When I requested a return label they then wanted maybe some pictures of how they were not working out and even a drawing of my foot! I replied that they just dont work for me, then they wanted my to verify my address, now I have an email saying there is an attatchment with the return label but the attachment is empty. I just sent another email to request another email with the mailing label. Beginning to think I have been scammed!!!
Response from Wydr StudiosNov 13, 2024
Hi Kathy, thank you for sharing your feedback with us. We’re sorry to hear that the return process has felt frustrating. As a new, boutique footwear brand specializing in wide-width styles, we sometimes ask for optional photos to help us learn from fit issues and improve future designs. We’ve confirmed that a return label was issued as an attached PDF. Please do let us know if you haven't received it. Your experience is important to us, and we appreciate your patience as we work on making our process more seamless.
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Terri D.
Nov 5, 2024
Lost as a Customer
I ordered two pairs of shoes. Very cute shoes however one pair did not fit. That is where the problem began. I made my first request for return on October 15th. It took several requests for return emails to receive a shipping label. The shoes were delivered to the company on 10/29. I still have not received a refund. I don’t expect to babysit a return.
Response from Wydr StudiosNov 6, 2024
Hi Terri, thank you for sharing your feedback with us. We’re sorry to hear about the delay in your return experience and understand how frustrating that must have been. Our Customer Support Team has confirmed that your refund for the returned pair of shoes was processed, and it should appear within 1-3 business days. As a new, boutique brand, we appreciate your patience, and we’re committed to improving our process to serve our community better in the future. Please let us know if there’s anything else we can help with!
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Nicole
Nov 5, 2024
Marvellous
Website easy to navigate! Postage a little high! However when I slipped on my slides for the first time not only did they fit my super wide foot they were also soooo soft and comfy like I’d walked in them for ever from the get go!! Would recommend to anyone with a wide foot. Now I just have to pick what I want to purchase next!!
Response from Wydr StudiosNov 6, 2024
Hi Nicole, thank you for your review. We're so glad to hear you're loving your new Wydr footwear!
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