WORX ToolsReviews of worx.com

On Monday 11th May 2020,I spoke to Shaun at Worx 0345-202-9679 at 13.35 This was regarding my Worx Switchdriver WX176L Drill,what makes the difference with this drill is that it has two chucks,but the problem is one of the chuck has dislodged and has popped out of the drill,the drill is dated 2018 next to the serial number,which is under the three year warranty,The drill cost me £130, Shaun was very unhelpful,could not care toss regarding the repair of my drill,he could not even give me an address of anyone that could repair it. There are NO technicians working at the UK base,so no help Your three year warranty is not worth the paper it is written on,be warned

Customer service appalling. Purchased Worx drill via Aldi. Was a good tool whilst it lasted. After a year of light use battery fails to charge. Have gone direct to Worx as advised by Aldi. Initially seemed to be dealt with well. They arranged to collect it and said they would send a replacement. That was about 2 months ago and despite promises I am still without a tool. Emails are now unanswered so will be taking it up with Aldi. I would avoid purchasing again as appears no support if things go wrong.

No UK customer service or no UK website, how bad is that? I have got most of the WORX range of tools but have no means of ever contacting them if anything goes wrong.

Utterly and completely useless and not cheap either. I have had to have the first one replaced after only using it literally 3 or 4 times. 2nd one has now died as both batteries will not charge. Again, only used 3 or 4 times. First one was the chuck, notlw the batteries. I would most definitely not recommend these products.

I own several WorX tools, both garden and shop equipment. The battery life is excellent, as is battery power. They are not, as are most battery operated tools, for heavy applications. However, for a home owner in need of easy to use tools, these fit the bill better than others I have seen and used! I have 2 weed and trim tools, an edger, a switch out drill with drill, and screw heads that are changeable with the push of a button. The edger actually is pretty strong!

I really love my Worx tools.I have the mower (light as a feather), strimmer, blower and use them all constantly. No petrol and great results.

Cashback wordt niet betaald. Ik noem dit oplichting Cashback is not paid --> fraud!

Just a heads up. I get email offers from this company as I have some of their tools. What is not apparent is that their claim for all tools using the same battery, only applies to the country you live in. I wa offered a great deal on a tool and bought it whilst in the states, less batteries, and when I got back to the UK, it did not fit. Customer service does not give a Damn, just say, buy more stuff from us and it will not work. Buy us voltage stuff and it will work. Only you need a transformer to use 110 v gear in the UK. All they care about is themselves, not the customer.