WORX ToolsReviews of worx.com

9 months ago brought battery lawn mower recently when went into turbo mode it died. Contacted customer support really helpful & was told its still under Warrenty. They got it collected & sent me a replacement. Some where in the pipeline there was a confusion as when I got my replacement it as a real big downgrade with none of my features. So contacted again. They were very apologetic. They requested a collection of the lawnmower they sent & replaced it with the correct model I started with. The staff were very polite & couldn't be .ore helpful.

Just been helped by Customer Services Patrick and Phoebe . Both were great. Many thanks. Alan

I have had a strimmer for three years which served me well but i managed to break the end guard. I contacted their service department who responded immediately, sorted the part and i received it a couple of days later. Great product and great service.

I have owned my WX170 string trimmer for over 10 years. This product worked great for me until I lost the trim retaining cap. Because I have had no issues using this product around my house, I just ordered a new trimmer (WX170.2) along with a replacement retaining cap for the original one so I have a backup. I also like the fact that I can use my batteries for any of my Worx Tools and keep them charged so they are ready for work. I understand these may not be ready for industrial use, but for my home they work great.

Ho acquistato un robot tagliaerba Worx WR308E che mi è stato consigliato dal signor Jonathan ed installato dal signor Davide Fogola, che ringrazio vivamente per la loro infinita disponibilità e grande competenza: ne sono entusiasta, perché taglia autonomamente in tutto il giardino, che presenta più zone, alberi e bordure.

I have a few worx tools but recently my trusty drill began to smoke.. even though it was way out of warranty I had good response to repair issues before with them.. so I called and was well treated by a lady! That I was extremely surprised and very thankful to them is to say the least..kind of feeling guilty about the results .. she replaced my discontinued model with a better one and added a battery to boot.. I don’t know what to do I don’t want to get her in trouble but feel that I should have been charged something.. thank you worx people and if there are satisfactions and recommendations beyond five stars I do here give them to you.

Worx 37cm 40 V 2 battery lawn mower: Please read to the end for updated experience: Pretty awful tool registration wb page experience. Only three stars due to being unable to claim the so called extra guarantee due to poor web design. Be aware that this lawnmower is technically enhanced to increase power output to tackle the tougher parts of the lawn so the up to 550 square metre of lawn that can be mowed may only managed 200 sq m. Of tough going. Smaller, lighter cuts may go further Good job I had not dumped my old Bosch electric mower so I could finish the job. Not a good start! UPDATE three mows on and the machine is delivering good power output and long battery life on a higher mow. The first mow was on no.2 height on tough over wintered grass. Second mow raised to no.3 and still did not finish cutting my lawn Third mow raised to no.4! This was a typical summer mow, dry grass, lots of tall flowering grass. Only cut two bins full, but lawn looks great and the batteries showing only two fifths used. The machine had ran for a good hour. Just a pity the web site is not functioning to get he extended warranty.

Gebruik sinds voorjaar 2020 een Worx accuboormachine type WA3551.1, twee accu’s 20V lithium erbij: TOP! Er is een serre mee gebouwd, de binnenkant betimmerd en geschroefd, schuttingen gerepareerd, dus veel zwaar en lichter werk gedaan, doet het nog steeds als een zonnetje, echte aanrader!