WORX ToolsReviews of worx.com

Bought cordless hedge trimmer from Lidl with 3 year warranty provided by Worx Tools. Developed a charging problem, Worx were completely unhelpful- do not answer telephone or deal with e-mails. Appears they just do not want to honour the warranty. They should appreciate the frustration of being ignored and having an item that doesn’t work. Never again will I spend my money on a product handled by them. AVOID.

Don’t listen to these bad reviews I suspect they were people expecting too much or expecting the tools to do something they weren’t designed for I truly suspect they havent tried hard as what they are saying is wrong. Also you buy something in the US and expect it to work in the UK and you give a bad review for that sorry but everyone know the power demands are completly miles apart. Do your research for anything you buy it is not hard. i have all my tools from Worx I have a drill driver, plunge cutter, sonicrafter and a screwdriver Worx is a great DIY tool specialist and make some great tools my drill driver is 8 years old it’s built a 18 foot by 9 foot workshop, a 9ft by 6 ft deck and many other things it’s never once gone wrong I bought a plunge cutter and it stopped working it was replaced by the place I bought it Homebase who replaced it under the Worx warranty So please make your own discoveries and don’t rule out Worx they make some great stuff

After reading the reviews on here I was rather shocked at how many people disrespect a supplier without contacting them first. I have been in a Worx group and even bought some tools some are worth the money others are not. My overall experience with the customer service is one I would highly recommend. You buy and item it goes faulty everything does in time but you get a good warranty with the item same as any other company. I have been with Worx group on facebook quite a long time and have bought tools. Some are heavy duty others are not but they are value for money. Tools break down but they get a good warranty and the issue is resolved very quickly. People you talk to either Customer Services or if you are in a Worx group it could be one of the admin who help make sure you are kept satisfied by there service. I have not bought any battery shared Worx tools but have talked to others that have and they all seem very pleased with the quality and durability of the battery or the bare body which ever they purchase. I have read other reviews that do not give any company a chance they just had to drag the company down without actually experiencing the product and the people who work for the company without actually giving them a chance.

Très bon produit visseuse achetée chez Leroy Merlin Batterie très performante après avoir visser 250 vis et rechargement de batterie en 1/2 heure

Min Landroid L1500 Min Landroid L1500, (lyder navnet Keld), havde lidt opstarts problemer i år. Afsendt il Worx via det lokale byggemarked, havde lidt problemer med at finde til værkstedet, så det tog lidt længere tid end beregnet. Worx sendte et tool, som kompensation for den ekstra tid, rigtig god service.

Worx markedsfører sig med "samme batteri til alle maskiner" jo goddaw mand - købte 40 volt buskrydder og motorsav og havde tænkt at købe hækkeklipper mv., men da batterierne døde ville jeg købe en maskine ekstra for at få batteri lidt billigere (de tager vildt mange penge for et 40 volt batteri).... men nu er alt hos worx skiftet til 20 volt (mange skriver om problemer med 40 volt batterierne, så nok fordi dette system ikke holdt) - men jeg kommer ikke til at købe worx mere - jeg vil have et anerkendt mærke hvor batterierne vitterligt kan bruges og holder - nu er mine værktøjer ubrugelige - så worx må være et discount produkt - kan ikke anbefales.

Worx og deres supportcenter er direkte uvillige til at kommunikere. Der svares generelt ikke og ringer man dem op så er svaret at de vil vende tilbage - hvilket de ofte ikke gør. Herudover så dækker deres forlængede garanti ikke hvis der ved oprettelsen er sket en fejl. I mit tilfælde påstår de at den forlængede garanti ikke er gældende da jeg ikke har oprettet garantiforlængelsen indenfor den måned der kræves - De er fuldstændige ligeglade med at de først kunne levere græsslåmaskinen små to måneder senere. WORX: MAN KAN DA IKKE REGISTRE ET PRODUKT MAN iKKE HAR MODTAGET!!! Så pt. går jeg med overvejelser om at klage til forbrugerklagenævnet - så er de da i det mindste tvunget til at svare. mit råd er at i bør købe en andet mærke - Worx er ikke bøvlet værd.

TERRIBLE TERRIBLE CUST SERVICE NO ONE ANSWERS CAN T CHAT EMAIL DOESNT WORK ORDERS ALL WRONG 3RD PARTY CALL CENTER NO FAMILIAR WITH PRODUCTS NO RESPONSE AFTER DAYS OF TRYING NEVER NEVER AGAIN THEY DONT SEEM TO CARE AT ALL ABOUT SERVICE BUT TOTALLY TAKE YOUR SALES REVENUE