Bev B.
No customer service
No customer service. They behave like they hate their customers. Constant harassment, selling your info, spam. They take automatic payments 2 months in advance so if you want to cancel, the following month has already been paid but they cancel service so steal a months' subscription. They conduct their business like shysters, which pretty much tells you what they think of their 'service'.
Response from WorthpointJan 6, 2022
Hello Bev, We thank you for your review. We’re sorry that you didn’t have a great experience with us, and we hope that we can clear things up. We see that you subscribed to WorthPoint’s Price Guide on 8/14/21 with the email address [email protected]. The Price Guide subscription provides a free trial, which is 7 lookups, or 7 days, whichever comes first. The monthly subscription was activated on 8/21/21, and we see that you were able to cancel your subscription on 11/19/21. We have provided a refund of the most recent transaction for your troubles. WorthPoint values our subscribers’ privacy, and does not sell any of our users’ information. If you do not wish to receive any update or newsletter emails, you can always click “unsubscribe” at the bottom of any of our emails, as we are happy to stop them. Our customer care response is important to us, and we want to be sure if any request sent was unanswered, please forward the information to [email protected]. Thanks! WorthPoint Team [email protected] 877-481-5750