James B.
Been conned on submission charge fees
Created an account with worthpoint to find the value of an item still unable to get the price cannot find my card number have registered so I re registered with a different card the same thing happens requested to submit again to view prices and now I don't know if I am being charged for two submissions after wanting a 7-day free trial worthpoint is saying I have an account bank details are not visible it's like I have submitted to two accounts have no access to prices and I don't know if I am being charged as I have tried for the whole 7-days to access and delete my card still asking me to submit my details
Response from WorthpointJun 8, 2022
Hello James, Thank you for your review, we hope to improve your experience with us, and we are happy to assist you with your issue. After a subscription is successfully created, all users have access to the free trial, which is 7 lookups, or 7 days, whichever comes first. We want your trial membership to work easily for you, and our customer care team is ready to provide support with any concern. We have reached out via TrustPilot to request your account information, and you can also contact our customer care team for assistance as well. We’re available via email at [email protected], or 877-481-5750. The WorthPoint Team [email protected]

