WorthPoint - A community dedicated to antiques, collectibles, memorabilia, and the valuation of rare items. Research and get appraisals for your antiques, collectibles, memorabilia, art, and more. What’s it Worth?
Worthpoint (worthpoint.com) has 409 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
worthpoint.com
Website
worthpoint.com
Category
Professional Organizations
Location
Atlanta, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 66% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Horrible how they trick you into a free trial with small print, I suppose, and then charge a monthly $28.99. I made one query and never used it again. Then saw the $28.99 charge. Never again will I try any so-called free trial. That's how they rope you into a subscription you never wanted.
Response from WorthpointOct 5, 2026
Hello Harriet,
We're sorry that you didn't have a better experience with us, but our customer care team is always ready to help right away. Please feel free to reach out to them via the info below, and we'll get you straightened out ASAP.
Best regards,
WorthPoint Team
[email protected]
877-481-5750
LK
Lexi K.
Not worth it :/
They use deceptive small print regarding free trials . Buyer beware ! It’s convenient to place the finger at Apple. Their site is horrible to navigate. There are no directions. Any one saying it’s worth the subscription is being paid to say that. also they charge you even after you cancel their subscription and Apple refuses to refund. Shame on both Apple and not worth it point
Response from WorthpointSep 11, 2026
Hi there,
Thank you for your review and sharing your experience. We completely understand your frustration and are glad to help clarify what happened.
It looks like your Marks subscription was started through the Apple App Store on August 25, 2026, and see a cancellation request submitted on August 29, 2026. Because our free trial offer is currently available only when signing up directly on our website, we can see how that distinction would be confusing!
Because Apple manages all subscriptions and billing handled through their App Store, cancellations and refund requests must be processed directly through your Apple ID account. We apologize for the extra step here—Apple's system doesn't allow third-party developers like us to issue refunds on their behalf. We’ve added their link below.
[How to request a refund from Apple] reportaproblem.apple.com
(Sign in with your Apple ID, select "Request a refund" under the "I'd like to..." menu, choose your reason, select the app/subscription, and click Submit)
Please let us know if you have any questions along the way, and we’d be happy to help guide you!
Thanks,
WorthPoint Team
[email protected]
877-481-5750
DA
Dave
I signed up fir free trial
I signed up fir free trial, realised it was not what I was looking for, unsubscribed, within an hour
I messaged them to make sure it was cancelled.... and they have still taken money out of my account!!!!
Response from WorthpointAug 5, 2026
Hey there Dave,
We're sorry that you didn't have a better experience with us, but our customer care team is always ready to help right away. Please feel free to reach out to them via the info below, and we'll get you straightened out ASAP.
Best regards,
WorthPoint Team
[email protected]
877-481-5750
DS
Danny S.
I didn't even sign up because of…
I didn't even sign up because of terrible , RUDE customer service . I had to call because the pages were locked in to payment only trying to force me to pay over $440 for a 1 yr membership that I couldn't even get a description of those services. The first customer service rep was so rude and condescending and obviously working out of her house with pets barking and making noise doing something in the background where she was at instead of being at least somewhat quiet so I could hear her better. I had to hang up on her she was so rude, I called back Tuesday at 3:30 pm eastern afternoon and when I selected a number to speak with that department I got a recording saying offices are closed call back during normal business hours . They are open until 7 pm supposedly . I'm glad these things happened before I even paid. The terrible reviews are there for a reason definitely.
Response from WorthpointMay 7, 2026
Thank you for sharing your feedback with us. We sincerely apologize for the confusion regarding our membership pricing and for the frustrating experience you had with our team.
We would appreciate the opportunity to make this right and provide you with the clear, detailed information you were looking for. Please feel free to reach out to us directly via email at [email protected], and a member of our team will be happy to assist you.
Best regards,
WorthPoint Team
[email protected]
JL
jasmine L.
I dont know what your company does and…
I dont know what your company does and never authorised any money to get taken and want my money returned!!
I also emailed u guys so return my money thanx
Response from WorthpointMar 30, 2026
Hi Jasmine,
We appreciate the various reviews and we're always happy to help.
Via your BBB complaint, we weren't able to recover an account associated with the email address [email protected], however your first and last name is associated with an account connected to the email [email protected]. We've canceled and refunded this subscription. It was created during a free trial, which is 7 lookups, or 7 days, whichever comes first. The date it was initiated was 03/20/2026, and activated on 03/27/2026, after the 7 day trial was executed. We've canceled and refunded the account. Please let us know if you have any additional questions or concerns.
Thanks,
WorthPoint Team
[email protected]
IM
Israel M.
Yeah this place is a scam
Yeah this place is a scam, plus I got the wrong order from these morons yet they sent it to me 3 times repeated. I returned one and got a full refund but these idiots don't know what they're doing 🙄
Response from WorthpointMar 20, 2026
Hi Israel,
We thank you for the review, but we do not sell items. We're a subscription based service.
WorthPoint is a digital research tool for any kind of collectible, family heirloom, or antique. If you would like to contact us to get some help to find the exact company that you are trying to reach, we're happy to help.
WorthPoint Team
[email protected]
877-481-5750
DR
Dragon
Worthpoint Refused To Remove A Private Transaction
I purchased a rare intricate miniature altar from an English Antique Shop. Later, someone told me that the same item was now featured in Worthpoint. I called them from Europe and asked to take the item from site, since I said explicitly said that the purchased must not be shown including the price. No one was picking up the phone. The call were made EST thus 6 hours behind CET. Emails were sent but to no avail. Then my friend who saw the item also complained that his card was still charged by the company despite of cancellation. He was forced to cancel the card.
Avoid Worthpoint because their main aim is to scam collectors. The Call Agents were incompetent and the group had simply no guts in taking money.
Response from WorthpointFeb 23, 2026
Hi there Den,
Thank you so much for sharing your feedback with us! We aren't exactly sure if you've created a subscription, or if you would like for us to address a historic listing on the site. However, we're here to help with either one.
We're happy to take the listing down, we will need the link so we can have it removed. Please send the link to our customer care team at [email protected].
If a subscription was created and you wish to have it canceled, we are here to help as well. We just need some more details to locate your account.
Please reach out to us at [email protected] or give us a quick ring at 877-481-5750. We’re standing by and ready to help!
WorthPoint Team
[email protected]
JU
Julien
DO NOT USE
DO NOT USE! They offer a one month free trial but require credit card detials and then charge you even after the subscription is cancelled.
Confirmed cancellation via their web portal and asked they stop the deductions a month ago, and they are still taking my money (as of 30 Janaury 2026).
Response from WorthpointFeb 2, 2026
Hi Julien,
We wanted to update you that the email address provided isn't in our records. Please shoot us an email so that we can dig in and assist here.
Thanks for reaching out and sharing your feedback. I’m sorry to hear that your experience wasn't what you expected.
To clarify how our trial works: users receive 7 lookups or 7 days of access (whichever comes first) upon starting a subscription. While a payment method is required to start the trial, you are not charged until the trial period ends.
Regarding your account:
It sounds like there might be a pending or declined payment issue. We never want you to feel stuck in a subscription you don’t want, and we’re happy to help resolve this.
To stop any further payment attempts and ensure your subscription is fully canceled, please:
Email us: [email protected]
Mention this review: This helps us find your account faster.
Our team is ready to investigate this for you immediately.
Best regards,
The WorthPoint Team [email protected]
