WorthpointReviews of worthpoint.com

I opted in for the free trial, I couldn't see any prices unless I paid in full for the month. Well what's the point of a free trial? I've had nothing but a disappointing experience with these guys, I won't ever let my friends or family even think about utilizing this site. Save contacting me back worthpoint, I am appalled at what I just went through today and nothing more than a true free trial would fix it.

Their website is legitimate & you can see past sale prices on art with descriptions just as advertised, but their 7 day or 7 views being free isn't real. As soon as you pay for the subscription they charge you, which I get b/c your accessing their database, which isn't free. If you want to see past sale prices you must pay for the $47 full access subscription & not the $28 subscription. They wouldn't get bad reviews if they just allowed you to pay a one time fee for the item you want to see.

I inadvertently had two PAID subscriptions going with this company. Since they were due on different dates I didn't pick up on it right away. When I asked for a refund for the unused subscription they said I "abused" the free trial offers and so they weren't going to help me. I don't see anywhere where it states you can't have more than one free trial. I have had TWO paid accounts since December of 2021. Pretty loyal customer and they told me to scram! Customer Service is a huge part of any online business. There are other sites to look things up. Stay away from Worthpoint if you don't want to be treated like dirt! This company needs to realise no matter how good their product, their SERVICE is a complete horror story.

I have no idea who these people are but somehow they have my credit card number and are charging my card for services I never ordered. Now they want more information about my review, I don't know what else to say. I never opened an account with them and will never do business with them. Yet they continue to charge my credit card through a bogus Paypal account. This is an obvious case of fraud that they couldn't care less about.

My sister and I signed up for the free trial. After only looking up a couple of items we got locked out of her account. We reached out to ask for help and no one got back to us. We then decided that our trial was running out and we needed to simply cancel it for now. I have spent way too much time on hold on the phone,, then writing to the email address suggested on the phone call to use if you need to talk to someone ASAP, then leaving a phone message, and finally opening 2 cases----all in the span of 1 week. I have asked them to cancel the free trial membership and to notify us so we know it was done, which is what responsible people want to know. That should be a simple process for any company that knowingly offers 7 day free trials. My sister is a nervous wreck that that they have her credit card number and won't respond to us. I am terribly disappointed in this company that I thought could be helpful to us, and also very frustrated. I don't know what else to do right now, but I have been documenting everything and will take legal action if they try to charge her card. The sad thing is all someone needed to do was cancel the membership and notify us that it was done. I thought Worthpoint was a legitimate business but now worry we have been scammed, as no reputable business has such poor customer service and ignores 5 attempts by a customer to cancel a 7 day trial in a timely way. Our free trial ended yesterday. **Edited to add that the day after this review posted as well as the opening of another case, my sister did receive notification from Worthpoint that her account had been cancelled and they were sorry to see her go. So the issue has been taken care of, which is a relief. We are still terribly frustrated by the entire experience and disappointed with the overall poor communication we received from Worthpoint.

I subscribed to get prices of what items had sold for in the past. I used to have this service and that's how I had used it in the past. But after re-signing up, i would search for an item for the prices it had sold for and there are no prices shown. After several attempts to contact them, I cancelled. The phone number does not work. They don't respond to email messages on their contact form. Very disappointing.

False advertising. I’m glad I have enough sense to research a company before agreeing to a free trial in which I need to put sensitive information online. Right under their pricing guide it says “buy and sell with confidence.” After looking online for a vintage toy for my daughter I stumbled upon it here, I was about to try it free and after reading the companies very own response to a review you CANNOT buy and sell on their web/app. Very misleading while trying to decipher payment terms. Why even have these pop up and make it look as if they’re available for purchase unless it’s a scam to unwittingly take peoples money through ACH every month, I mean how often do people remember to cancel. And how often do people need to price stuff. So annoying.

What is going on?? The old app was so good,any search I do, I only can view 10 items then it says error!!!! I am thinking to cancel this,used this company for 10 years, what a disaster!!! FIX THE PROBLEM! Bring the old version back, it worked so well!!