WorthpointReviews of worthpoint.com

2.8409 reviews
Professional Organizations
5 Concourse Pkwy, Atlanta, Georgia

Worthpoint

About Worthpoint

WorthPoint - A community dedicated to antiques, collectibles, memorabilia, and the valuation of rare items. Research and get appraisals for your antiques, collectibles, memorabilia, art, and more. What’s it Worth?

Worthpoint (worthpoint.com) has 409 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.

Also known as: worthpoint.com
Website: worthpoint.com
Category: Professional Organizations
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 66% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Worthpoint reviews

409 approved reviews, newest moderated first

D B.
Apr 2, 2023
I have been a worthpoint customer for…
I have been a worthpoint customer for over 10 years. It has been invaluable to me. But, recently they “updates” their app and it is TERRIBLE! I have needed to call customer service numerous times to have my account unlocked. The app says it will use facial recognition but it does not then asked me to log in again. I am extremely frustrated with worthpoint right now. Please fix it!
Response from WorthpointOct 2, 2023
Hello, Thanks for leaving us a review. We appreciate your business and understand your frustration. We have been notified the issues our users were experiencing should be resolved. We are advising all our users to uninstall and reinstall to ensure all problems are gone. If you are still having issues, please contact us at [email protected]. Thank you, WorthPoint Customer Care Team [email protected] 877.481.5750
Brenda K H.
Mar 16, 2023
Worthpoint has given my estate…
Worthpoint has given my estate liquidation business much needed information that allowed me to ensure my clients received the highest monetary return from their belongings. The customer service rep “KARM,” was professional, knowledgeable and friendly. I can’t say enough about her customer service skills!
Response from WorthpointMar 27, 2023
Hi Brenda, Thanks for taking a moment to leave your feedback for us. We truly appreciate your business and look forward to any opportunity to serve you again in the future. Thanks! WorthPoint Team [email protected] 877.481.5750
William F.
Feb 28, 2023
I used the free trial once
I used the free trial once. Was signed up on an auto renewal. Didn’t realize it. Never used it after the one time. Received no communications from the company at all. They simply too their monthly subscription fee for several years. Until I noticed it on my credit card bill. Who knows if the service is good or not? All I know is that they scammed me out of a chunk of money based of a self renewing auto subscription I didn’t even realize I signed up for. Any other company I ever did a free trial on sent numerous messages about auto renewals. They also sent updates on how the service was upgraded. Or promote when I hadn’t logged in for a while. This app sent me NOTHING. Just quietly took my money. Should be criminal.
Response from WorthpointMar 27, 2023
Hello William, Thank you for your feedback. We’re sorry that you didn't have a better experience with us, and we’re happy to help. Our new subscriptions provide a free trial, which is 7 lookups, or 7 days, whichever comes first. After the 7 days are complete, the subscription becomes activated and charges monthly until it is canceled. Each subscriber receives a “Welcome to WorthPoint” email which reaffirms what sort of service is provided, and also presents information on our billing cycles, subscription details, and cancellation directions. We were not able to recover your account information via a TrustPilot request, so we cannot speak specifically to the particular dates, however please feel free to contact us. You can always reach us via email [email protected], or via phone at 877.481.5750. We are happy to investigate. Thanks again for your feedback,and please don’t hesitate to contact us. WorthPoint Team [email protected] 877.481.5750
Perry
Feb 27, 2023
It should be called eBay Worthpoint
It should be called eBay Worthpoint. I think with a title such as worthpoint it would include other sites (Mercari, Poshmark, Esty, etc. 99% or the comps are eBay. Granted they do go back aways but not true of what is out there. I still have to research the other sites to get a good price range. I think it is deceptive to indicate they use multiple sites.
Response from WorthpointMar 27, 2023
Hello Pamela, Thanks for leaving your comments with us. We appreciate the opportunity to assist you. WorthPoint receives reported sales information via our data partners every 30 - 60 days. While ebay is a significant resource, we are continually adding new data partners. It helps WorthPoint ensure a fuller spectrum of information and categories for our subscribers. You can easily access our remaining data partners in every search by utilizing the filters and selecting “Other” under “Source”. We would love to hear any additional suggestions you may have if you are interested in sharing. We’re also always available if you need any additional assistance. Please feel free to reach us at [email protected]. Thanks, WorthPoint Team
Kyle
Feb 21, 2023
5-Year Subscriber...Cancelling Due to App Update
This used to be one of the apps I used on a daily basis to find values of collectibles and other items. I've installed and uninstalled the app multiple times and it still makes me sign-in every time I go to use it. Unfortunately it's useless and I probably will be unsubscribing. I've been had a subscription for about 5 years now but with this current update it's practically useless
Response from WorthpointMar 14, 2023
Hello Kyle Thanks for leaving us a review. We understand your frustration and have relayed your feedback to our team. We do want to let you know we are advising all our users to uninstall and reinstall to ensure all problems are gone. If you are still having issues, please contact us at [email protected]. Thank you. WorthPoint Team [email protected]
Regina Heimer B.
Feb 6, 2023
I can’t get it to work 🤷‍♀️ I take a…
I can’t get it to work 🤷‍♀️ I take a picture of a lamp and coins and basketballs and Legos come up. I don’t know what I’m doing wrong.!
Response from WorthpointMar 14, 2023
Hi Regina, Thank you for your review and feedback. We're sorry that you've had some tough experiences with the app. We understand your frustration and have relayed your feedback to our team. Please ensure that you have uninstalled and reinstalled the app, as that seems to help with the updates. If you are still having issues, please contact us at [email protected]. Thank you. WorthPoint Team [email protected]
James H.
Jan 3, 2023
Recent app update is garbage
Recent app update is garbage. They have rendered one of my most used business apps almost worthless. Screen layout and sorting option is horrible now. Crowded screen makes it near impossible to read the information. I don’t know what they were trying to improve upon, but they need to admit their mistake and scrap the update.
Response from WorthpointJan 25, 2023
Hi James, Thanks for leaving us a review. We understand your frustration and have relayed your feedback to our team. We do want to let you know that the issues our users were experiencing should be resolved. We are advising all our users to uninstall and reinstall to ensure all problems are gone. If you are still having issues, please contact us at [email protected]. Thank you. WorthPoint Team [email protected]
Martin F.
Jan 2, 2023
Did the 7 day trial they charged me…
Did the 7 day trial they charged me December 3rd for subscription. I canceled the subscription and assumed since they took my money I would have the rest of the month that I paid for. That wasn't the case! They closed my account and still charged me for that month of service. I sent out a contact me form and they never responded! Worthpoint states that if you cancel you still will be able to use the site for the month that was canceled if charged. I would like a refund please!
Response from WorthpointMar 27, 2023
Hi Martin, We appreciate your review and we are here to help. It sounds like there may have been issues with the billing and we’d love to help you out, however we need some information from you. We reached out via TrustPilot so that we could assist, but you can also get help via email [email protected], or phone at 877.481.5750. Thanks! WorthPoint Team

WorthpointReviews of worthpoint.com

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