WorthPoint - A community dedicated to antiques, collectibles, memorabilia, and the valuation of rare items. Research and get appraisals for your antiques, collectibles, memorabilia, art, and more. What’s it Worth?
Worthpoint (worthpoint.com) has 409 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
worthpoint.com
Website
worthpoint.com
Category
Professional Organizations
Location
Atlanta, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 66% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
It’s not a “free 7 day trial” as they advertise. It’s 7 free lookups. Any business that misleads customers is, at best a one star company.
Response from WorthpointJun 5, 2024
Hi Linda,
Thanks for leaving us your feedback. Our free trial has always been 7 lookups, or 7 days, whichever comes first. We're always here if you need any assistance with utilizing the site if you need us. Feel free to contact us.
Thanks,
The WorthPoint Team
[email protected]
CS
C. S. L.
I did not join
I did not join, but it seems to me that ANY website that insists you join, can't be good. That's like buying something, site unseen and then complaining about it when it arrives because it's a cardboard cutout. Just not worth my time.
Response from WorthpointJun 8, 2024
Hello,
Thanks for leaving us your feedback. Our free trial has always been 7 lookups, or 7 days, whichever comes first. We're always here if you need any assistance with utilizing the site if you need us. Feel free to contact us.
Thanks,
The WorthPoint Team
[email protected]
JC
JC
It's not a bad site to use
It's not a bad site to use. It was pretty easy to try out the free trial and then cancel. I didn't need it but for a few items to research. It's pretty standard for most services to have free trials that you need to cancel before charging.
Response from WorthpointApr 18, 2024
Thanks for your review! We appreciate your feedback!
Thanks,
WorthPoint Team
[email protected]
SA
Sal
Worthpoint is very disappointing
Worthpoint is very disappointing. It seems 99% of their results come from ebay yet they haven't figured out how to report ebay sales results accurately. For example, if an item on ebay allows "best offers", Worthpoint doesn't show you the accepted offer. Instead they show you the price the item was originally listed at. So you never know if the price Worthpoint shows you is the actual sell price or if the sell price is actually much lower. They also don't get all the pictures from ebay (or they don't use them all). Most Worthpoint listings have just one or two pictures, but most ebay listings have more than that. This makes it very hard to draw any conclusions from the sale price because you can't see all the pictures needed to determine the condition of the item or see everything that may have been included in the lot. I've tried to discuss this with Worthpoint and it was pointless. Their staff seemed disinterested and acted like they didn't see the problem. It seems they take very lightly the sole point of their existence. They charge way too much for the quality of product they're putting out.
Response from WorthpointJul 17, 2024
Hello, Thank you for your feedback.
We definitely want to make sure Worthpoint is a valuable tool for you. Here's what we can do:
Best Offer Accuracy: You're absolutely right, seeing the final accepted offer price is crucial. We're always working on improving our data sources, and your feedback is a big help! We'll pass this on to the team to see if there are ways to incorporate best offer details.
Image Inclusion: Having all the available pictures is key for proper evaluation. We'll look into why some eBay images might be missing and see if we can improve image inclusion within Worthpoint.
Support Experience: We apologize your previous attempt to discuss this with our staff wasn't helpful. We take user feedback seriously, and we'll be sure to address this with the team to ensure everyone is providing the best possible support.
In the meantime, if you're open to it, we'd love to chat more about your specific concerns.
Perhaps there are some alternative ways to use Worthpoint that might still be helpful for you. Feel free to shoot us an email at [email protected].
BC
Bob C.
Double billed me for 10 months and…
Double billed me for 10 months and wouldn't refund me the $270 I overpaid. Not a very good database on top of it. STAY AWAY!!
Now commenting on their message below. They know they messed and while they have refunded about $70, they still owe me $200. I spoke to them and tried to resolve this on the phone, and they admitted there was a glitch. They said I had to work it out with PayPal they said I had to work it out with Worthpoint. Months ago when I called I had to start a new account because I no longer had access to my old email address. They do not have the ability to change your email and thus if you change your email address or no longer have access to it, you have to start a new account. Convenient though how they still bill the old account - they know exactly what they are doing! They have my phone number and can call me but they would rather to comment on my feedback and do damage control to the public. All they have to do is call me and make me whole and I stop spreading the word about the reality of this bad app. Any above-board company will refund you on a double bill situation.
Response from WorthpointApr 23, 2024
Hello Robert,
We appreciate your feedback, and we are happy to help clear things up. We researched our records and here are our findings:
We found there were two accounts associated with your billing information, and we’ll list the dates and details.
The subscription associated with [email protected] was created via email to our customer care team on 6/29/23. You were able to get a promotional discount as well. A few months later, this subscription was canceled by another customer care representative call on 3/26/24.
While that subscription was set up, we found that another login associated with your information was also in our system under the email address [email protected]. This subscription was created on 5/1/19, and was canceled by the system due to an issue with processing payments on 6/14/23. However we found that another monthly subscription was created by this user via an ios application subscription on 6/23/24.
In essence, there were two subscriptions that were created. The one associated with [email protected] was set up per your email request, while the application subscription was set up via the user under the email login [email protected]. We understand that there was some confusion, and have provided multiple refunds. In order to prevent future confusion with your accounts, we have suspended the login associated [email protected].
Please feel free to contact us, if you have any further questions, 877-481-5750, M-F 9am-7pm EDT.
Kind Regards,
WorthPoint Customer Care Team
[email protected]
GB
Gaby B.
Making money out of nothing
Making money out of nothing, pathetic. They don't provide really any service to the trade community and they asking for money, you can get all this information for free on the ebay seller hub.
Response from WorthpointApr 24, 2024
Thanks Gaby for your review. WorthPoint works to bring new data partners on daily to provide the broadest spectrum of pricing, which helps our users infer what their items could possibly be worth.
While we aren't able to see that you've used our system with the information provided, we're always happy to assist our users with any issues or questions that they have. Please feel free to contact us at any time.
Thanks,
The WorthPoint Team
[email protected]
CP
Catherine P.
I am trying to cancel my subscription
I am trying to cancel my subscription, the free trial is a scam, you are supposed to get 7 looks at an item. Under subscription there is NO cancellation option. No one is responding to my emails.
Response from WorthpointJan 26, 2024
Hi Catherine,
We thank you for your review, and hope we can clear some things up for you. It looks like we received several emails from a "Catherine P" on 1/22/24, 1/23/24, and 1/24/24. Our customer care team replied to the respective emails on 1/23/24 and 1/24/24 reassuring that there was not an active subscription to cancel, and therefore would not be charged.
We're always here to help answer questions if you still have them, or need any assistance.
Thanks,
WorthPoint Team
[email protected]
CA
Clive A.
Some guy in his mom's cellar with a bad…
Some guy in his mom's cellar with a bad attitude and delusions of grandeur. Avoid this little tin pot dictator.
Response from WorthpointJan 26, 2024
Hi there,
Thanks for your review. We're happy to help out, but not sure what we can assist with here. WorthPoint is an online price guide, and does not sell any items. We're always here to help clear things up on what we do and services we provide. Feel free to contact us at [email protected].
Thanks,
WorthPoint Team
