WorldMark by WyndhamReviews of worldmarktheclub.com

While walking around in Las Vegas my wife & I were approached by a salesman who offered us free lunch and tickets to a Vegas show in exchange for attending a 1-hour presentation. That turned out to be untrue, as we spent at least 6 hours being berated by 4 different salesmen. It was not until they offered to open a cc to pay for the timeshare that I learned I had a credit freeze. The only way to remove this was to go back to the hotel where my personal computer was to retrieve my password as I could not remember it. They had a Wyndham salesman walk us all the way to our room. At the time it was just odd but now I see what a red flag that was. They did not trust us enough to come back. After the purchase I was surprised by a lot that was not disclosed to me at the time of signing. I had no idea that even after it was paid in full, I would still have to pay a monthly fee FOR LIFE! They told us this could be passed down to our kids but never the fact that they would inherit any sort of fees. In any way that Wyndham can deceive & disappoint, they will. Stay away from this timeshare trap!

Worldmark has gone from what was a really good experience to a horrible one. While their resorts are nice, they treat their owners poorly. I use to recommend Worldmark to my friends and relatives, but I would not anymore. If you bought credits in the past, paid for them in full and then upgraded by buying more credits, if you defaulted on your latest purchase, you not only would lose the current new credits purchased, you'd lose all of the credit you had paid in full. This is an outrage in my opinion. Recently my wife and I divorced which did create financial hardship for me. My account was referred to collections and Pinnacle, the collection agency, charged me an outrageous amount (33%) to bring my account current when I think two months maintenance fees were due. I cannot recommend Worldmark to anyone at this time. I hope they change their policies and become owner friendly and responsive.

IF YOU GO TO A WORLDMARK TIMESHARE PRESENTATION, YOU WILL GET SCAMMED! This company will bait you with a “free gift” to attend a 30-minute presentation that will actually be 3 or more hours of mentally draining and high-pressure sales pitches. Each vacation you take will be interrupted by what they will describe as an informational meeting to update you on all the new benefits you will receive as an owner. These meetings are actually new opportunities for their sales staff to upgrade you with more points. I was LIED TO AND MISLED every step of the way! I was made to believe I was a part of some super exclusive vacation club that would allow me to book all the vacations my heart desired, to later discover that it was a MONEY PIT that was costing more money than the benefits I was receiving. I can never find availability that fits my schedule, unless I wanted to go to Phoenix, AZ in the middle of July when its 115 degrees. They give you all this information and then only give you a very small window of time to cancel. It’s all a part of a scam to get you in and get you stuck in a contract forever.

Worldmark is a TOTAL ripoff to owners! They have used Covid-19 as an excuse to take away privileges this past year! Resorts were closed yet we continued to make maintenance fees. They took away our right to book timeshare unit for one night! Now they automatically cancel after the fact any multiple reservations made. Forget the fact they NEVER told owners of this policy change and they allowed owners to make multiple reservations without a guest name, New people visiting Worldmark or Wyndham resorts and you are stupid enough to buy into a lifetime of hell...well you deserve it!

Dear Sir: Dear Mei Yen Yin, We are contacting you regarding your upcoming reservation that is in violation of the updated Multiple Reservation guideline that took effect on Thursday, Oct. 1, 2020. While this rule previously did not require a guest name be added right away, the Board approved a change to this guideline to ensure fair and equitable reservation access for all owners, and simplify and streamline the check-in process at the resorts. The reservation listed below has been cancelled, as it is in direct violation of the updated Multiple Reservation guideline within the WorldMark, The Club Guidelines. ------------------------------------------------------------ I want to tell you this Guideline is not make any sense. When we become your member 11 years ago. I feel welcome and so much easier to make reservations and travel with all the stay , I’m proud to be a Worldmark member . However things changed . Look all the GUIDELINES When I have double booking I need to use guest pass which is non refundable. Even I cancelled the booking ( didn’t go ) you still Charged guest pass . Then next time I want to book for my guest . And I need to pay $99.00 for my guest to go the hotel . Is this your culture to make money ?? I am so disappointed, and I feel to be your member just like Prisoner . I feel so difficult to deal with your company. These 3 months I have very bad experienced to call your hot line. Every time I have to wait about 50-75 mins long . And one time your stuff booked me a wrong resort ……. How things can get better . How your company can make our member feel like family . Speechless

Purchased in 2004 as Trendwest. College student thinking the world was just at my fingertips. For the first 5 years, no real problems. Hawaii was always booked but couldn't afford the airfare anyway. Then Worldmark happened. Ok. upgraded to silver elite for the housekeeping tokens, worth it, right? For a bit. Then Wyndham happened. Now my nearly valueless timeshare is worth nothing. I can't get into any place popular (or unpopular right now). However, I have a friend that purchases a week at Seaside from some guy whenever she wants. The structure of credits this guy owns doesn't sound like my credit structure. And yes, she has to pay. But why does a non-owner have access to the facility I can never get access to? The BOARD of WORLDMARK scr*wed their owners. One more thing, I am sick and tired of being accosted by aggressive sales people. In May, I had to raise my voice to be left alone at the Camlin as she wasn't going to stop until I attended one of those stupid meetings where they try to put you in more worthless debt unforgivingly. Seriously - it was disgusting. #worldmarkbywyndhamsucks

In 2005 we bought 8,000 credits from you at Birch Bay. We had many holidays. Have not booked because of Covid. Then yesterday June 29th tried to book at call centre. It took 30 minutes to connect. I wanted to book for a friend on Monday Madness. They we got disconnected and it was past 7 pm and when I recalled the centre was closed. So I tried to book on-line. I thought I was doing it right when it asked to put guest name in. So today I called the call centre to make sure I have been charge the correct amount $184. But I got another email saying it was $283. I was going WHAT! Turns out Worldmark came up with a new rule to charge x amount of dollars for booking a friend.Never heard of any of this. If the world mark agent hadn’t disconnected me I would have found this $$ out and not booked. I called to get my money back and the man said no refund. In the old days WM was good. They would listen and credit you or refund your money. But not now. Customer service is horrible. I am going to make it my mission to tell all my family and friend and people on the internet NOT TO BUY WORLDMARK. I am completely disgusted..ZERO star!!!!!!

I was visiting a friend in Oceanside, CA, when I was asked to attend the WorldMark by Wyndham presentation as their guest. While we were told this would take 30 minutes of our time, we were there for at least 3 hours! The WorldMark staff told me that this was an investment that would continue to build value and that once the mortgage was paid off the maintenance fees would be a fixed amount yearly. I was a 21-year-old college student and didn’t have a significant income source, so the salesperson told me that they put a higher income amount on the application than I disclosed so I could get approved for the loan. The absolutely took advantage of my naivete as I knew nothing about timeshare. I should have walked away right then but there was so much going on! They never told me about the actual cost of ownership, the true interest rate on the loan, or told me that I had time to cancel. Had I known about the cancellation period I would have taken advantage the next day! Instead, I am stuck with this awful “investment” and subjected to multiple “owner meetings” every time I travel where I have been heavily pressured into upgrading. Do not accept any offers from WorldMark. They cannot be trusted!