Cost Plus World MarketReviews of worldmarket.com

Checked three (3) times on availability before I ordered - all within 10 minutes. Ordered online for store pickup. Paid. No response from World Market. When I called to check on my order, I was casually told it was backordered .. yet they had already charged my credit card. Sleazy business dealings. Canceled order and deleting my account.

This is a review for the Tucson Arizona Broadway store, whom I have been going into the store for many years. I am disappointed with a couple things first of all they have product sitting on shelves in the food section specifically Sriracha sauce the sauce has changed color to a dark brown, and I know that it should not be on the shelf. Sriracha sauce should be bright red when it is fresh so obviously they have left either expired or nearly expired product on the shelf for customers to buy very disappointing any manager that was decent would realize that that stuff needs to be thrown away. The other thing is the restrooms are always not dirty but neglected they obviously don’t care about their customers experience, the whole experience means a lot, even keeping the restrooms up-to-date and super clean would go a long way!

OMG, where do I begin! I order a chair ($500) online with them. The date of delivery was crucial for us for various reasons. As after placing the order we saw that the delivery date did not match the expected date when we placed the order, we contacted their customer service. Immediately after we placed our order. We did also found out that in fact the chair was available in one of our local stores. So before our payment is processed, we asked them to cancel it. They said this was impossible, we talked to a manager who also said they will try to cancel it but it is very unlikely...as their system does not allows them to. A label was created couple of days later, the shipping initiated, and hence we didn't go to our local store for the chair. One day before it was supposed to arrive to us (on time...whitin the timeframe that was originally at their website) they decided to cancel the order as per our request, ad they said...reminder: we were concerned of the delays they were stated by them that the item may have...and when the item did not have any delays...they just canceled it one day before it's delivery. The item by that time was not available in our local store...and hence, we never got the chair that was supposed to be a present for my mother's 80 birthday....we talked again with them...once again there was nothing they could do...very rude and insufficient customer service.

I should have looked over the reviews before i made a purchase here. WOrld market has to be one of the most unprofessional stores. Not only do they take forever to get back to your concerns, they purposely make it more inconvenient for the buyer to resolve issues. It doesnt take 3-5 days to someone to call me to set up a return. It should only take 1 phone call. It shouldnt take a whole team to logistically figure out how to pick up a package, it should only take 1 phone call. For all those who are looking to purchase on the world market website, DO NOT. It will most likely come damaged, and a huge headache to fix that problem.

Washington state does not tax food except restaurant ,take out or fast food , prepared food. I was charged tax on a jar of pie filling , it's right off the shelf no preparation or service involved. This is against Washington state tax laws. World Market is NOT an ethical company.

A couple of days after I ordered several sale items from World Market online, I received a message that the order was cancelled because the items were out-of-stock. As this was not noted in the advertised sale for the item, I asked that a "rain check" be provided in which they would honor the sale price and I would receive items once they had been re-stocked. All I got back was a reiteration of the out-of-stock claim and issue was unresolved. This is terrible service and I shall not return.

This is the second bad experience I've had with online ordering from World Market, and I don't plan to give them a third chance to frustrate me. I placed an order on April 6 that is supposed to arrive by April 26. As of April 23 I have not received any order updates or shipping notifications. When I emailed them, their response was "Thank you for your inquiry; Your order is in process, it gonna take a few more days." This is extremely unhelpful, as it provides no real explanation for where in the "process" my order is and whether it will arrive on time.

I ordered some drink glasses - VERY poor packaging. One item was broken. I called - they credited me for that and then I ordered 4 more glasses. They have never shown up. I called today as the tracking keeps saying just the label was generated. Last email said the order is "delayed." Now the item is out of stock!! I am beyond livid!