Cost Plus World MarketReviews of worldmarket.com

I regret ever purchasing from this company. I purchased a daybed, received a schedule delivery date and no one ever showed up. two weeks after the scheduled delivery dated they said they attempted to delivery but was unsuccessful so they returned it back to the warehouse. I called customer service for a refund on a bed I have paid for and they cannotgive me a refund. It has been nearly 2 months and I still do not have my nearly $600 I pay for a day bed. Every time I call I get a different answer this is so ridiculous. I purchased this bed in June.

I ordered outdoor furniture April 9, it was on backorder. Never heard anything, emailed, never any response, called multiple times. No help. Over a month of calling and chatting. No bench, sent the table back. Didn't want the table if I couldn't have the bench. They received my return May 26, it is July 14. Keep calling and chatting. They keep saying it's coming. Maybe one day. Just so you know. That chat feature doesn't work when you are logged in, seems to only be an option when you are not logged in.

It took many months to get the table I ordered, but when it finally arrived, we were happy with it.

If I could give zero stars, I would. I ordered 2 chairs and a table on April 8 and have had nothing but problems since. First the table was out of stock. Next, the chairs were delivered separately; one was delivered at 1am and the other chair was delivered to our neighbor's house the next day. After putting one chair together, we opened the box and found the second chair damaged. No exchange was available so I opted to return both chairs. FedEx was supposed to pick up the chairs and never did. I requested labels and dropped the chairs at FedEx myself. (FedEx called to pick up the chairs 10 days later). The chairs arrived at World Market's warehouse on May 11. It is now June 25 and I have STILL not received a refund. I was first told to wait 15 business days. Then I was told to wait another 3-5 business days. UNREAL. I will NEVER order anything from here again.

Sent 1/2 items and now no response. Company isn’t good

This is honestly the worst company. I could throw up on how much I hate this company. I received my chairs damaged and I have yet not been able to get in touch with customer service. They are the absolute worst company out there. My $160 dollar chair has a leg that is completely cracked all the way through. I JUST bought this from a world market that is closest to me ( One hour and half one way) . I get home, open the box, and it’s broke. I called my world market I just paid and drove to and the manager mike did not care. He said “ well you can drive back and I’ll give you a refund” like are you going to pay for my gas too mike?

this company is terrible with refunds i bought chairs with them on 3/29/20 threw a company called afterpay the chairs came with no problems but had to return was to small so the nightmare starts sent them back threw fedex waited then called back and they couldnt find one chair after each time you call you wait at least a hour or more then third call they process the refund but when i got it was only half again back on the phone two hour its now 5/25/20 so at this time still saying they couldnt find other chair but issued a full refund its 06/1/20 and now i have to wait 15days to process the other half people dont purchase from afterpay or worldmarket whole these kinda places accountable im not dealing with neither one again service is ridiculous

I bought my items 9 days ago and still haven't received shipping confirmation, which I know means it hasn't been processed or shipped yet. I understand that there's a shipping delay, and I'm fine with that, but there's no way to get in touch with them to even find out what's going on. I'm looking on their website, and I don't see Live Chat offered anywhere, even though they emailed me saying they offer that. Am I missing something? Also, I've been on hold for well over 45 minutes three times now, and still haven't gotten through to them, yet they stated in their email that they've "tripled call capacity at our customer service center." In addition, they may have "added new shipping partners to expedite orders," but this can't possibly be true. Such false advertising!