Cost Plus World MarketReviews of worldmarket.com

Spent over 15 minutes online with a customer service agent with no resolution of my issue. Agent had trouble understanding English. Also had part of an order cancelled with an explanation given that the credit card was denied but yet that credit card was used for the rest of the order. They keep no accurate track of inventory whether in store or online. Sent multiple emails with no response from customer service. Buyer beware.

Doesn’t describe their products appropriately and false advertises. Sold me a 11x14 frame which was really 13x16. That’s my fault of course (per company) causing a forfeit of the coupon I used. Company doesn’t stand by their products or provide good customer service. All I asked for was my coupon back since THEY false advertised their product I bought. Basically got a sorry for your luck…someone needs to provide a tape measurer to this company.

If you're interested in getting a quick gift, by buying one of their E-gift cards,..DON'T BOTHER, as it can take SEVERAL DAYS to arrive!! One of the main perks of buying an e-gift card is that it will be delivered within a few hours. If time is of the essence, don't count on Cost Plus. In my situation,..the "event" has come and gone and now I'm stuck with a useless gift card that I don't want!!!!

Recieved a framed picture for Christmas package was not open and they won't return it. Their policy states you can't return without a receipt on framed art, why the hell does it matter that it's art and never opened, they just screw people over on returns. If the person that bought it didn't throw the receipt away no problem and they won't even use the same card it was purchased on, will never shop there again

Do not order anything from these people. They’re incompetent. Moved into a new home. Had no full place settings. And the holidays were fast approaching. With friends and family invited for Christmas dinner, a set of seven place servings was ordered. When the box arrived - later then paid for - the only item in it were salad plates. No dinner plates and no bowls. There was no indication on their web site that these items were no longer being carried. There was also no attempt at communicating any of this. I’d stay away from buying anything from world market they are dishonest or simply incompetent. Probably both.

They are the worst. The worse customer service and online shopping experience. Some reviewer called this company a thief, that was exactly correct. My online order got misplaced and shipped to a wrong address. When I call customer service, she asked me to wait 5 days then go file a police report. Is that a joke ? Who file a police report for a missing shipment ? What in the world is happening with this company. Never ever shop their online store. You have warned. From a pissed customer

I love buying the international favorites I grew up with from this company. However, when there's an issue, their customer service is THE WORST !! I received broken, leaking boxes of fruit juice and trying to get a replacement/refund is like pulling teeth ! Short of giving them your SSN and first born child, they make the process so long and drawn out, I can see people giving up on the idea of ever getting a refund. After about 10 emails to them with information they asked for, they decided to send me the wrong flavor juice as a replacement ! What a joke their customer service is ! Maybe if they bring their customer service back to the US, one won't be dealing with individuals whose fourth language is Englsih and who don't understand a thing you're asking them to fix !!!! If you want a "good" experience, just go the store and get your stuff there instead of ordering online because, when it comes to something going wrong with your order, they're useless in fixing the problem !

Worst job I’ve ever worked at in my life. And that’s on everything bro no lie, cost plus world market located 12300 Dominion Wy, Windsor, VA 23487 Moral of the story they had us working 10 days straight, because they said that’s what we all had to do there if we wanted Thanksgiving off -_- 10 days straight with 10 hours straight every shift and if you didn’t do it u was fired.. I worked there for five days straight and got a call that I was fired because I was talking about God. And the crazy thing is the two Leaders are A bald African American with glasses named Tony and a heavyset African American female named Lashonda with glasses and they’re both old enough to know right from wrong. All I said was that I was a God fearing man and that I love God and pray inside my head often and would prefer to go to my car on break because I like privacy and not only that my pops got into a Car accident and I’ve been FaceTiming him while he’s in the hospital. The warehouse is a toxic environment as it is whether it’s the people or the leaders so I feel it’s always necessary to pray and talk to God so I can keep negative energy away from me. At least God is going to place me somewhere better though🙏🏽 But please don’t waste your time here majority of the people evil frfr