Nigel D.
The Customer Support is simply…
The Customer Support is simply outstanding. I recommend Wordfence!
The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Wordfence (wordfence.com) has 412 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Nigel D.
The Customer Support is simply outstanding. I recommend Wordfence!
Jackie Stallard W.
Awesome product. Great service. None of my websites have been hacked in the many years that I've had Wordfence.
Francisco González C.
The service is great. Our website was hacked a few years ago and Wordfence worked with us to remove all the offending bits of code and helped us lockdown the remaining points of entry. The product is intuitive and well integrated into the platform. But the best feature of all is their exceptional customer support, whenever you need help they are at the ready.
Rubén W.
Wordfence not only delivers an outstanding security solution for WordPress, but it also stands out for the quality of its technical support. Every time I’ve reached out for assistance, the team has responded promptly, clearly, and effectively—resolving issues with a level of professionalism that is genuinely appreciated. It’s exactly what one hopes for—and so rarely finds—in a support service: fast, helpful, solution-focused responses from the very first interaction. In a field as critical as website security, having such reliable support inspires real confidence.
Mario F.
When it comes to security, there should be no compromises. Wordfence is really great, we have only had good experiences with it, including the support.
Edward A.
Very prompt and professional service!
John F.
Company very responsive to help requests and product is easy to install and navigate. Bug bounty program shows strong commitment to security efforts.
Marco L.
They did a great job cleaning my website from a virus. They gave me a list of recommendations and made a follow up on my status. It was everything perfect, thank you.