Freddy
Wordfence provided our Foundation's…
Wordfence provided our Foundation's website with ultimate security after discovering a plethora of intrusions and attempts to subvert the online presence.
The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Wordfence (wordfence.com) has 412 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Freddy
Wordfence provided our Foundation's website with ultimate security after discovering a plethora of intrusions and attempts to subvert the online presence.
Barbara S.
Extremely helpful. Solved my issue immediately and was very gracious.
Response from WordfenceApr 11, 2025
We're happy to help! Thanks for using Wordfence!
Ehud
The free version is great. We also started using the paid version - contacted support for issue we had and got a very good service and solution to our issue. Highly recommended.
Response from WordfenceApr 11, 2025
Thanks for sharing your experience with our plugin! We're happy to hear you're utilizing Wordfence to protect your sites.
Ray
I was so sure that I was hacked. I wrote a ticket (WordFence Care) which was promptly acted upon. Margaret, the customer support engineer handling the issue, researched the problem, which was a technical issue, and then explained the problem. I was able to resolve the problem quickly. Thanks to all those at WordFence who painstakingly and patiently help people like me who, at times, inadvertently give a false alarm. Ray
Response from WordfenceApr 11, 2025
Thanks for taking the time to share your feedback! We’re happy to hear we could help you resolve the issue quickly.
computerpomush
Submitted a ticket about issue with the "Brute Force Protection". Ticket response was prompt, easy to follow and resolved the issue. Phil, the Customer Support Engineer was very helpful. Greatly appreciated.
Response from WordfenceApr 11, 2025
Thanks for sharing your experience with our support team. We're happy to hear we were able to help with your questions and help you utilize Wordfence to protect your sites!
C. H.
Wordpress is the most popular blogging platform in the world, yay! But what they don't tell you is that when you stand up a Wordpress site on today's web, you will immediately be pummeled by hackers from all over the planet trying every known exploit to own you. The hackers may not make visible changes to your site. Instead they often inject malware into your templates so that anyone who visits your site gets attacked, also usually in some non-obvious way, so that no one knows how or when it happened. The only hope you have is to install Wordfence and protect your site. I've run it for years on my business and personal blogs and have been 100% satisfied with their service. And a final note, their customer service is the best I've encountered in ANY industry. Several months ago I made the decision to migrate my sites away from Wordpress and build my own static site to show off my development skills. I turned off my Wordfence renewals in advance, but one renewal went through today. I responded saying I'd turned it off and could they please refund. It was literally 3 minutes (not even kidding) before I got a response from Tiffany, saying she'd processed the refund. 3 minutes. Have you ever gotten satisfaction from a customer support interaction that fast? I know I haven't.
Response from WordfenceApr 4, 2025
Thank you so much for taking the time to leave your review! We're thrilled to hear that Wordfence has been your go-to over the years and that our support was able to assist so quickly. Thanks again for your kind words and for sharing your experience!
Anna
I've been using Wordfence for 10 years on all my sites. It's the first plugin I install, and I'm so grateful that there's a free version that's accessible to everyone regardless of their budget. I do miss the old premium/cleanup pricing models, because the paid thresholds are out of reach for some. But when I've needed it, the support is so quick and always thorough. Tiffany helped me with an issue with a license key yesterday and it was resolved literally 10 minutes after I submitted my ticket. Can't beat that! Thankfully, it's been several years since I had to use them for a site cleanup, but I trust them to clean up the server better than most webhosts themselves. And I appreciate their dedication to improving overall security for all of us. Great company.
Response from WordfenceApr 4, 2025
Thanks for taking the time to share your experience with the plugin and for your feedback! We appreciate you relying on Wordfence to protect your sites. Thanks again!
Amy
Wonderful product and outstanding support.