Wordfence Reviews | Read Customer Reviews of wordfence.com

WordfenceReviews of wordfence.com

4.8412 reviews
Internet & Software
1700 WESTLAKE AVE N STE 200, Seattle, Washington

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Wordfence

About Wordfence

The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!

Wordfence (wordfence.com) has 412 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: wordfence.com
Website: wordfence.com
Category: Internet & Software
Location: Seattle, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 45% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Wordfence reviews

412 approved reviews, newest moderated first

Greg
Feb 12, 2026
Top-notch customer service for this forum owner!
We've been using WordFence at NICOclub.com for several years, and the Care level support was immensely helpful a few years ago when we experienced a large-scale attack on the sites and servers. Since we didn't need that level of support going forward, we decided to drop down to the Premium level - except the message didn't make it from our web guy to WordFence. Oops. My email to Support was handled within an hour. Margaret, Customer Support Engineer, switched our plan and processed the partial refund immediately. No hassles, no sales pitch about the benefits of the larger plan, just straightforward, honest GOOD customer service. We'll be sticking with WordFence for as long as we're online!
Response from WordfenceFeb 13, 2026
Thanks for taking the time to share your experience and for being a long-time Wordfence user! We’re glad to hear we could help during the large-scale attack and that our team was able to assist quickly with the requested changes. We really appreciate your loyalty and look forward to continuing to protect your sites!
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Tian Shui R.
Feb 9, 2026
EFFECTIVE PROTECTION
EFFECTIVE PROTECTION, GOOD CUSTOMER SUPPORT. I run an Acupuncture clinic and am a Wordfence customer for at least 8 years. Since then I have no more intrusions or disruptions in my website. Wordfence application in my website keeps me continuously informed of the security status and advise corrections if needed. Additionally the customer service responds rather quickly and personnel pay attention to my concerns. This let me to have peace of mind and concentrate in my work. Highly recommended. Tian Shui/ Akupunkturmalmo.com
Response from WordfenceFeb 13, 2026
Thanks for taking the time to share your experience, and for being a long-time Wordfence user! We're happy to hear we've helped you secure your site and give you peace of mind so you can focus on your work. We really appreciate your recommendation!
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Gerard
Feb 9, 2026
Wordfence is run by friendly people
Wordfence is run by friendly and knowledgeable people. Always fruitful, even when it involves the nitty gritty of infra security.
Response from WordfenceFeb 13, 2026
Thanks for sharing your feedback! We’re happy our team could help, and we’re here if you need us.
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Angel Roig M.
Jan 28, 2026
Top1 WP Security tool
Great tool and also great after-sales service. Highly recommended.
Response from WordfenceJan 30, 2026
Thanks for taking the time to share your experience! We're happy to hear you're pleased with the Wordfence plugin and our support. We appreciate your recommendation!
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Victor
Jan 27, 2026
Fast, reliable and very informative service
Always fast to respond and with great info on the query.
Response from WordfenceJan 30, 2026
Thanks for taking the time to leave a review! We're happy to hear our team has been fast and helpful, and we're here if you need us!
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swohlstein
Jan 27, 2026
Do Not Build A Wordpress Site Without It
Have been using Wordfence for all our sites since forever and the service has provided serious piece of mind. The free version is plenty powerful, but if you have an ecommerce or manage sensitive information, the Premium version is well worth the annual subscription. Customer service is human, prompt and professional. Cannot give it a high enough recommendation.
Response from WordfenceJan 30, 2026
Thanks for taking the time to share your experience and for being a long-time Wordfence user! We're glad to hear we've been able to provide you with peace of mind over the years. We really appreciate your strong recommendation!
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Tim S.
Jan 23, 2026
They have my back
There have been several tmes in the last 10? years that I have called on WordFence because either a website had been hacked or there was a serious flag that went up. EVERYTIME, and almost seemingly immediately, they jumped into action and got my customer's issue(s) resolved. I cannot say enough good things about them and I am very happy to know that they have by back if I need them to.
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customer
Jan 22, 2026
Adequaat en snel gereageerd.
Adequaat en snel gereageerd.
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