Woot is listed under Appliances & Electronics.
Woot (woot.com) has 203 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
203 approved reviews, newest moderated first
GL
I ordered 2 Lego Christmas Table Decorations - I received a 11x14 Solid Wood Picture frame and White Weather Stripping. I'm not sure how they could be this incompetent. Seriously need other people packaging the orders.
jeremy Z.
very very very bad experience, they sent a defective product that required a lot of time for installation and at the last step we test the product according to the manual, it turns out that it does not work at all. Woot expect us to disassemble the product for refund otherwise they just give out $25 refund for a useless product???? THINK BEFORE YOU BUY!!!!
Heather M.
They refuse to refund! Even though I sent it back. I have receipts! Even when I bought it, it was missing parts & was completely useless! This was from August 2025 when I ordered it until I gave up from their undeliverable email October 2025!!! DON'T give them money! Cause that's all it is!
Charles M.
I ordered a phone through Woot assuming their customer service and guarantees matched Amazon. That was a mistake. Woot shipped my order using USPS. What i received was a box without a phone. They refused to refund, replace, or stand by their responsibility
Donna A.
Stay away from this company! I thought that since they were part of Amazon, I could trust them. I ordered a robo/vac combo from there and it came nasty with hair in the rollers and not clean. Item also did not work. After emailing customer service about this, Woot contacted me and sent a replacement. This one last about 30 minutes and died on me. Guess I will report back to the credit card company so I can get my money back
Tony
Beyond terrible. Ordered a black thermostat they sent a white one. In addition to being the wrong color, was completely scratched up and chipped. I wrote to them and didn't hear back, but they sent a replacement - another white one, in equally terrible condition. Still waiting on a refund, and you can't speak to anyone in customer support. Will never use this site again.
Lee
If you order an item, and there is a problem, such as it doesn’t work when you plug it in you basically have difficulty in getting it resolved You can only contact them by email and hopefully they will get back to you. You taking a chance with woot (it is a AMAZON company but AMAZON treats woot totally different). I purchased a wall charger for my phones, a dual pack and one didn’t work. It was an Amazon basics and I called amazon and they said you have to talk to Woot .They gave me a telephone number. It didn’t work. I would avoid in the future
Sharon D.
Bought 2 TVs. Saw the association with Amazon. Felt ok to make a purchase. There is no customer service avenue!!!!!!!!!!!!!!!!! If you respond to any email correspondence, you get a "no reply" response. There is no customer service phone number. If you call Amazon, who by the way has WOOT as part of it's website, the Amazon people act like they don't want to touch it with a 10 ft pole. I am starting to feel scammed by Amazon, the owner of WOOT. DO NOT PURCHASE FROM THEM!!! Amazon dropped the ball and its customers are paying the price. In my case, over $2500.