WootReviews of woot.com

How are we supposed to select an item on Woot? There is no search engine. There are no filters either to narrow down a product. Totally useless and unusable website!

Great experience with timely shipping and no issues ever.

DO NOT USE THIS TERRIBLE SCAM OF A SITE. I THOUGHT THIS WAS A PARTNER OF AMAZON AND PURCHASED XBOX GAME PASS ULT 3 MONTHS. CODES TOOK OVER A FEW WEEKS TO ARRIVE AS TRACKING NUMBERS WHICH ALL CODES WERE PURCHASED IN A DIFFERENT REGION OTHER THAN USA, BUT ADVERTISED FOR US REGION.

I bought an owala mug from woot in October. I had it 5 months before the button that keeps the cover shut broke. I e-mailed owala to enquire about a replacement but was told that because I bought it off woot, which is not an authorized retailer, they would not send a replacement. I then e-mailed woot to see if they can do anything about it but I was told that because it is past their 30 day policy there is nothing they can do. I did not realize my mug would not be covered under owala's warranty because I bought it from woot but I learned a lesson. I will no longer be buying anything from woot which is a shame because I bought items from them frequently. I thought this review might help other buyers before they make the mistake I made.

Multiple times I have placed orders because of price and after waiting for weeks for the shipment to arrive, Woot will cancel the order because they no longer have the item. I have quit wasting my time regardless of the price. I'm beginning to believe that this is intentionally deceptive and Woot is keeping countless peoples money for weeks at a time in order to receive a short term interest free loan that they are earning interest on. Will be reporting to the FTC.

I have ordered from Woot twice because their prices are SO good. The first time I received broken Tupperware and the second I received a totally different item. Of course they ran out of what I initially ordered, so now I'm out of luck. The return prices seems smooth so far, but I really hate the extra time I've had to put into this.

Man, I guess I am lucky! I have made 3 purchases from Woot and haven't had any big issues. Shipping was always slower than they said it would be, but I did eventually get all of my packages. The gaming headphones worked flawless and made great gifts to my nephews.

Customer service does not exist. I have tried for months to change my old email address (closed for years) to my current email address and have had zero success in changing to my current email address. I have contacted them numerous times and got NO RESPONSE from them.