WootReviews of woot.com

sending garbage

Purchased a sound bar from them. Great packaging and quality at 75% OFF. No issues with transaction or packing. 4 stars instead of 5 as their parent company (amazon) has much better contact options.

It may be associated with amazon but that is all. Tracking number doesn’t work, no phone assistance and sending an email to no one is not helpful. It feels like i dropped my money down the toilet. I’ve been waiting half a month for my order. The receive date is past due 2 days, the tracking number is apparently fake. I doubt these Christmas gifts will arrive. Thanks woot for a negative experience.

I’ve been a loyal Woot customer since 2008, buying everything from T‑shirts to electronics without issue. Unfortunately, my experience changed when I purchased digital goods. In 2023 and 2024, I spent about $200 on Xbox Game Pass codes. I redeemed some right away and saved others, as I usually do. When I tried to use the saved codes later, more than 60% had already been cracked, re‑sold, or used. This is unacceptable. Digital codes should never “expire” or be re‑sold once purchased. Woot’s 30‑day return policy makes no sense for digital goods, since problems often surface months later when you actually try to redeem them. After years of trust, this experience has made me very cautious about buying digital products from Woot. I’ll continue to be careful moving forward.

I've made 72 orders with them since 2009 and never had a problem. I know that bad things can happen with any vendor, but look at them as well-run as anything out there.

Scam Company. Very sketchy and promises very cheap prices but you need to provide Amazon login. It's a phishing SCAM! DO NOT LOG IN! You can kiss your Amazon account goodbye since they will steal everything they can and lock you out.

Bought a portable a/c from this collection of crooks a few years ago. Worked great for about a week, then became intermittent and failed completely shortly thereafter. Messaged woot in an attempt to get a replacement or refund. They responded to my first email in a way that lead me to believe that they would honor their return policy then just ignored me. Totally dishonest company that you should avoid completely.

Very disappointed! I ordered black shoes, got beige. Still haven't gotten it resolved and I have sent 4 emails. I did get a response with them asking for my order number despite using the "help" on the order itself.