Wool & OakReviews of woolandoak.com

Great product great service!!

The buying experience was simple and pleasant. The website has great pictures for the product. What was lacking was better notification on shipping timelines. That said, when I reached out to W&O via email, I received a quick response from a human. He explained the delay and took note of my feedback on shipping ETA. He kept track of my order and let me know when it was being shipped. I had a good customer service experience. I just received the products and they are exactly what I was expecting, if not better.

Great Bags and great service

Indeed, the wait for the travel bags exceeded expectations. However, the wait was justified. I have been utilizing both the large and four-day travel bag as a combination during my recent trips, and I must acknowledge that the combination is highly effective. It provides ample space for a twelve-day excursion, and the jacket and suit carrying wrap feature is exceptionally useful. Although purchasing them took some time, they have proven to be satisfactory thus far. I would highly recommend them to my acquaintances. Thank you, W&O.

Just got my duffel bag and it’s everything I expected. The packaging of the product was very well done. Thank you , again, for a great and convenient product. Beautiful bag, and I will surely carry it with pride.

Just got my duffel from wool & oak—- beautifully designed and top quality. Even better? The customer service was just as amazing. Zander went beyond what was expected. Will definitely be buying from them again!! Westport, Ct.

I bought the Wool & Oak Duffel Bag in Jet Black. Although expensive for me, it is totally worth it! It is an absolutely gorgeous bag that is extremely well made. This is the second bag that I have purchased from W&O and will probably buy another! They have excellent customer service and fast shipping. Thank you W&O!

Amazing customer service! Emailed them and they were able to send me Nova Black next day before my week long business trip! I packed 3 suits and week long clothes. The best suitcase I've ever purchased! Mad I didn't purchase earlier!