Get lost in translation, not in your bag.
Wool & Oak (woolandoak.com) has 361 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Liz
We ordered a few of the Nova rolling garment bags in the new olive green color. I LOVE the innovative design and space for shoes. Glad that they're offering colors too — tired of having just a plain black suitcase. The details (such as stitching on the leather) seems like nice quality. PLUS, I refuse to carry a bag without wheels, so this purchase was a no brainer
Daniel J.
Overall great experience. The Duffle Suitcase appears to be of high qualify and as advertised. Would recommend.
stevegathers
Positive update on previous 1-star review from Feb 7, 2024: The bag arrived on June 11th, 2024, and it is of excellent quality. I continue to use the bag on all of my trips. As I am 6'5", it is great to have a bag that I can use as a carry-on for a suit, shoes and additional clothes. The bag is durable and stylish! Loving the wheels, as most garment bags do not have wheels for transit. This is an excellent bag and worth the wait! Thanks Wool & Oak!
Danny
I had a great shopping experience with Wool and Oak. After placing my order, I realized I had entered my email incorrectly. Zander and the service team responded right away and fixed the issue immediately, allowing me to receive updates on my order without any delay. The package even arrived faster than expected. Overall, amazing service and a very smooth experience!
Melissa B.
I am so impressed by the help I have received by Zander at Wool & Oak, it really made me feel good about the company and the choices they offer for my travel bag
Sharon S.
This is the best customer service that I've had in years. Years. Not an AI bot, a real person. I reached out to Wool & Oak initially because I wanted to get an ETA for the olive large Nova duffle. Zander responded promptly from Wool and Oak and kept me updated during the wait. He added in promotions (packing cubs) and holiday discounts as they occurred and always followed up with me. Today the bag arrived and it's as wonderful as I hoped. The color, gorgeous. The construction, zippers, wheel glide, spot on. I'm not traveling until December but I might just have a few practice packing sessions and take it for a spin around my kitchen island. If you're interested, take the plunge. You won't be sorry.
Timothy J B.
I did not know I was looking for this solution until I saw it on their website. When it arrived you could feel the quality and the functionality. It is my go to bag for short trips and I can easily check it or bring it on board. Thanks Wool and Oak!
Christina D.
Great customer service and received the duffle bag early. Very well made. This is a gift for a special someone. He is going to to love it!!! Thank you.
