Woodforest National BankWoodforest is a community bank built upon the needs of the customers we serve. We are committed to earning customer loyalty by offering the highest level of customer service as well as competitive products and services by employees who are fair, responsive, and professional.
Woodforest National Bank (woodforest.com) has 300 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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300 approved reviews, newest moderated first
Ruby C.
The girls that work there are excellent
Response from Woodforest National BankMay 28, 2025
Woodforest is dedicated to providing quality customer service and appreciate your feedback. Thank you very much for taking the time to share your experience with others. On behalf of everyone at Woodforest, we appreciate your kind comments regarding the service received from our team members. We look forward to serving your future banking needs.
Gail B.
Excellent service at Lafayette Rd. Indianapolis c
Response from Woodforest National BankMay 23, 2025
Hey, Gail Brockenbury . Thank you so much for your feedback. We're so glad our team was able to assist, and we will be sure to pass this along. We appreciate you taking the time to let us know!
John K.
The best costumer service. Great manager Maysoon Wasin, who has been helping me and my family in all our baking needs.
Response from Woodforest National BankMay 20, 2025
Woodforest is dedicated to providing quality customer service and appreciate your feedback. Thank you very much for taking the time to share your experience with others. On behalf of everyone at Woodforest, we appreciate your kind comments regarding the service received from our team members. We look forward to serving your future banking needs.
Quentin R.
I have been with this bank for a good while now, and I have not had no major problems with my account. But when it comes to moving money around, well only within my accounts, and as long as they have been in business you would think they would have the tools to do so. they are using some sort of PP something, so why not use other tools out there.
Response from Woodforest National BankMay 19, 2025
Thank you for taking the time to share the details of your recent experience. We'd like to take a closer look into what happened. Please send an email to [email protected] with your contact information.
Conan D.
Lafayette Road branch is magnificent nothing but good people good attitude very professional I could ask for a better Branch to come to for assistance help and business advice JOB well done to the staff Everyone of them from Veejay,Jeff and tammy. Awesome Personal appreciated 👏 💐 ❤️
Response from Woodforest National BankMay 15, 2025
Hey, Conan Davis. Thank you so much for your feedback. We're so glad our team was able to assist, and we will be sure to pass this along. We appreciate you taking the time to let us know!
Obadiah I.
Woodforest at the Lafayette Brach Is excellent.. Quick. Fast friendly Service.. and always helpful.. been with them for about 10 yrs... keep up the good work 👏..
Response from Woodforest National BankMay 15, 2025
Woodforest is dedicated to providing quality customer service and appreciate your feedback. Thank you very much for taking the time to share your experience with others. On behalf of everyone at Woodforest, we appreciate your kind comments regarding the service received from our team members. We look forward to serving your future banking needs.
BA
BE AWARE!!!! DO NOT USE THIS BANK. They are terrible is every way possible.
Response from Woodforest National BankMay 9, 2025
We’re disappointed to hear that. We understand how frustrating it can be. Please send an email to [email protected] so we can look further into your situation.
Bobby C.
Today I opened a new Bank Account at the 4545 Lafayette Road , Indianapolis Indiana location, the staff was very friendly and very helpful. It was nice to be treated like Family. I'm really glad I made this decision today I plan on staying a customer for a long time.
Response from Woodforest National BankMay 2, 2025
Woodforest is dedicated to providing quality customer service and appreciate your feedback. Thank you very much for taking the time to share your experience with others. On behalf of everyone at Woodforest, we appreciate your kind comments regarding the service received from our team members. We look forward to serving your future banking needs.