MoxieReviews of withmoxie.com

I was still on a trial account and had lots of questions about importing information from my existing accounting system. Michelle from their CS team replied to my email in no time at all, and was unbelievably helpful and responsive until I got things figured out. I was impressed enough with her help and the overall experience within Hectic that I bought a Pro plan subscription. Fast forward a couple weeks and I was having trouble finding some recurring invoices I had set up. Not only did one of the co-founders, Geoff, jump on chat with me and help me personally, he also answered a handful of other questions and even introduced a new option based on an email I had sent in. I never got help like this from my current vendor—not once, not ever. The customer service I have had from this team is absolutely glorious, and I am 100% confident I've made the right choice in moving to Hectic. I can't wait to finish setting everything up and really start using Hectic in 2023. Thank you Michelle and Geoff for being wonderful!

They have such a focus on freelancers, and they really seem to be passionate about helping this community. I got in touch via their chat function and ended up chatting to the lead Dev who was incredibly helpful and friendly. During the chat I made a request for multiple workspaces, and I've just received a personal email from the team that this will be implemented in the app! Fantastic product, so helpful for streamlining my business, and such great service from their team. And I haven't even signed up to the paid version - yet! I definitely will!

As a VA, this has come in so handy. My company is small but will grow. I look forward to using the paid version of this. The freebie restrictions are very fair (not invoices per month or invoice value based), Hectic gives you room to grow. No need for Toggl Track for time tracking plus a paid PDF signature software for my SLA's plus... the other freebie invoicing software I was using before this couldn't issue a credit note?! -- this *can* thankfully void a transaction when a client changes their billing info. I'm also getting asana vibes from their new release notes, I need to make time to see if I can bring that usage into Hectic as well. I look forward to growing my VA gig enough to bring other team members on board and would be happy to pay at that time, for the massive value Hectic has added... (even with my country's weaker currency :)

This is a great app for project management. From proposal to invoice to client management and sales integration. Great app that supports all these sales features for free!

I’m so happy I discovered hecticapp. It’s got exactly the right tools I needed for my creative small business, it’s easy to use and affordable for a sole trader. What really impressed me was the great customer service. They really want to help you, respond quickly and keep updating the app to make it even better.

This app has saved me so much time. One thing is that I can easily calculate hours and bill in one place. For that reason, it has saved me from making mistakes on my invoices. Also, I can write up contracts and estimates so quickly. The only problem I have is that the invoice numbering wasn’t automatically unique to each client. I had to open a new invoice, reset it and then close it out and reopen.

I've really enjoyed using this app! Simple to use, well organized, and makes tracking multiple projects and clients easy. 4 stars instead of 5 only because of the invoicing/project tracking - it makes total sense for project-based businesses, but as a admin service based on retainer/recurring hourly work, it's been tricky to figure out how to track and invoice for work where each 'project' I do for a client could only take 10-45 minutes (or 10 minutes a day, continuously), and I do 10-20 different 'projects' per week (but don't want to track each 10 minute task as a different project). Maybe I'm missing something; other than that it's a great app and as of now I'll keep using it!

Until the other week my time tracker and task manager were separate softwares, and I had to do my invoicing manually. I wanted a software that would combine these three needs; I had heard about Dubsado and other tools like that, but they seemed like way more than I needed as a solo (and fairly new) freelancer. I was very excited when I came across Hectic — it does seem to be one of a kind. That said, there are always growing pains when using a new software and there were a few things I noticed right away that weren't as intuitive as what I was using before (Asana). But it has to be said that Hectic is obviously a much smaller and newer company than Asana or a lot of the other task managers out there. And the big redeemer is that Hectic's customer service is SO eager to help — one of the founders, Geoff, literally offered to do a 30-minute call with me to help me with the few issues I was having. He also directed me to their feature suggestions page, which they seem to actually pay attention to and use as inspiration for their quarterly updates. All in all, I'm already moving through most of the initial growing pains and am getting more comfortable using Hectic each day. I also have faith that this company is only going up from here, with user satisfaction at the core of their features and changes.