Husham A.
Really disappointing
Really disappointing. As a guest to an upcoming wedding I’d never complain to the bride but their practice of price gouging the hotels and then not providing any of the things that the actual hotel would allow you to use for free is atrocious. Also, the distance to between the hotel withjoy recommended and the venue is not the stated distance or travel time on the website. Withjoy advertised this hotel as 5 minutes from the venue - it’s a 30 minute drive through the country side (so it’s about 30 miles away) It’s free to request an early check in through the main hotel website but withjoy wont allow me to do it, nor will they help me contact the hotel to request the early booking, meaning I have to go to the wedding event, leave to check in at the hotel, and then go back to the wedding Really thoughtless company that clearly just promises the world to the bride and groom and then screws the guests with bad information and a serious lack of effort
Response from JoySep 4, 2026
Sorry this meant stepping away from the celebration itself to sort out where you were staying. We're reaching out to you directly. The Joy Team

