JoyReviews of withjoy.com

I have found Joy to be incredibly easy to use, and it's been a helpful tool as I've been planning my wedding! The design platform of the website offers a variety of customization without being overwhelming. I love the guest list and RSVP features, and have found that to be so important with tracking and communicating with guests. The registry and "add to joy" feature has been amazing. I love that I can direct my guests to this platform because it has all of the information they need in one place.

In the beginning it was very frustrating, but like many things the learning curve starts taking over. An issue we had was going back & forth to what had to be done on a laptop vs what we could do on a phone. Some of us are getting away from computers and only use our phones or tablets. I didn’t take full advantage of all that Joy had to offer as we decided on a wedding with only about 4 months to plan. Plus, as we are mature couple, with multiple households, we asked our guests for no gifts, therefore never even looked at the registry section. Mostly we used Joy for website, guest list, tracking RSVP’s & reminders, meal selections, questions & answers, hotel stay info.

Not the easiest to navigate at first, but when you get the hang of it, it’s a fantastic portal with a range of built in functions for planning the wedding. Aesthetically pretty with lots of design options to choose from - it helped us build our theme for the wedding stationary also. Fantastic for a free website x

Simple and easy never had an issue. Free of charge also. Only problem was being unable to use the registry as it didn't have Australian stores or products and couldn't set up a cash fund in AUD.

Setting up the website was really easy and building a guest list and tagging different groups really helps.

So: creating the website was very painful. Really slow loading times, lots of latency, painful to put together, but it did look decent once we'd gone through that painful process of getting it made, and RSVP system worked, so some credit there. What started to frustrate me was the money-grabbing element of it. We saw they had an inbuilt gift registry system and thought that since we'd already built a website that it would be easiest way, but they didn't provide a way for guests to do direct bank transfers or a paypal integration, and charged a minimum 5% fee on contributions - one very generous aunt wanted to give £500 and was going to get charged £27 and contacted me because she thought it wasn't appropriate. Several guests were put off and did the same, and they also default people into buying £6 e-cards! They claim the transaction fee is a foreign card fee, but when I mentioned to support they lied to me and said it was only a 2.5% fee or something. Was really off-putting, and I had to put in lots of info about how to circumvent WithJoy's fees to avoid embarrassment. A sad frustration on an otherwise lovely wedding experience

Our friends organised a wedding and used Joy to suggest hotels to their guests. We selected one apartment (like an AirBnB) and made a reservation for one night through Joy. Joy never communicated the details of the property to us and it is only when on the day I sent a reminder to Joy that they sent us the details of the location. At that point in time, that is a couple of hours before checking in, in the email of Joy we were informed that towels were not available at this property. You can imagine our problem as we had to get ready for the wedding ceremony and we had to take a shower. Upon our arrival at the property, the guest was absolutely not helpful and refused to provide towels. We had no other choice but to look for another hotel in a bit of a panic mode, which we found. Interestingly, the other hotel was also listed on Joy but at a price 25% higher than what we paid at the hotel (despite what Joy said was a super discounted price!). Such a rip-off. In addition, Joy refused to reimburse us for what we paid for the apartment, even though it was their mistake not to have communicated to us about the lack of towels. Finally we realised that Joy is working with Booking.com and never reviewed or visited the properties proposed. Joy is a total disgrace and should not be in business.

The whole experience was great. User friendly interface and easy to use. Great wedding website which had all my details and also beautiful options for a wedding card. When I was faced with an issue, I contacted support and it was resolved within a minute. That was super convenient.