Thomas P.
Customer Service
Havie customer service came in clutch with helping me correct a mistake I made regarding my shipping address. Quick response time and friendly interaction. Much appreciated!

Havie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.
Havie (withhavie.com) has 392 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Thomas P.
Havie customer service came in clutch with helping me correct a mistake I made regarding my shipping address. Quick response time and friendly interaction. Much appreciated!
Coop. Agroolivarera Anna M.
Since I could not find my T&T code I asked. The answer I received, very quickly after my question, was not simply the information on my T&T code, but also a warm hearted wish from Isabelle, a personal touch in a world that is too much nourished by distancing. Thank you Isabelle!
John M.
Great customer service Very quick to respond
Ben
I ordered the Havie lamp and when it arrived the light worked fine with the local controls, but my remote would not work. I messaged the team and they responded very quickly - and after some troubleshooting they were able to determine a faulty remote and sent out a new one. The lamp is great, and the service and customer support system was excellent. I highly recommend!
Tracy
The lamp is great! The white noise and bluetooth speaker are cherries on top of the nice lighting. The customer service was quick and helpful.
Marianne I.
The response was very quick & incredibly kind
Ben H.
I had an issue with the product (USER ERROR!!) after two weeks of use and reached out to their support team. I heard back from Isabelle who was very polite and suggested the probable solution which involved some ignorance on my part and lack of problem solving on my part also. I was a) relieved there was nothing wrong with the device and b) happy to admit to Isabelle it was my fault. She was kind, responsive, and understanding. I really like this product. It has given my bedroom a total vibe that isn't just one thing. Big fan of this product and on a sale I bought two, thinking if I hated it I'd just give them both as Christmas gifts. Now I want to keep both of them.
jacob L.
havie is grouse , i needed a refund. within like 3-4 hours i got an email back n the money came through. they asked me if i needed anything else. 5 stars for sure