WiseyReviews of wisey.app

Response from WiseyJun 12, 2026

Halo Venislav, Es tut uns sehr leid zu hören, dass Ihre Erfahrung mit Wisey so frustrierend und enttäuschend verlaufen ist. Wir verstehen Ihre Verärgerung über die Abbuchungen, die Kommunikation sowie den Eindruck widersprüchlicher Informationen im Verlauf Ihrer Anfrage. Rückerstattungen und Zahlungsanfragen werden sorgfältig geprüft, und wir bedauern, dass der Prozess in Ihrem Fall nicht Ihren Erwartungen entsprochen hat. Ihr Feedback ist für uns wichtig und wir nehmen Ihre Bedenken bezüglich Transparenz und Kundenerfahrung sehr ernst. Bitte kontaktieren Sie uns unter [email protected], damit unser Team Ihren Fall erneut im Detail prüfen und Sie weiter unterstützen kann.

Response from WiseyJun 5, 2026

Good day, Mady, We appreciate you sharing this feedback and understand why this experience left you with a very negative impression. Your review suggests that the billing felt unfair, especially if the charge happened before you were able to cancel or while the subscription remained active without you intending it, and that the support you received did not help clarify the situation. We can see how frustrating that would be. Please contact our support team directly at [email protected] so we can look into your case in more detail and discuss your experience properly. We hope to hear from you soon.

Response from WiseyJun 2, 2026

Good day, Yusuf, We can understand how concerning it is to see charges you did not expect, and we appreciate you sharing this experience. We have already contacted you by email regarding your review and would kindly ask you to check your inbox, including your spam or promotions folder. We would like to continue the conversation there and review the situation with you directly. We hope to clarify this with you through email and assist further. You are also welcome to contact us directly at [email protected] Best regards, Wisey Support

Response from WiseyJun 5, 2026

Good day, Valentin, We appreciate you sharing your experience and are sorry to hear that your purchase left you feeling misled and frustrated. It is clear from your review that the platform did not provide the guidance or clarity you expected after purchase, and that the ongoing charges have added to your concern. We understand how upsetting it is when a service feels difficult to use and does not match what you believed you were signing up for. Please contact our support team directly at [email protected] so we can look into your experience in detail and review the situation with you. We hope to hear from you soon.

Response from WiseyJun 5, 2026

Buenos días, Roger, Agradecemos que haya compartido su experiencia con nosotros. Entendemos que para usted el tiempo es importante y que, en este momento, no le ha resultado sencillo dedicar más tiempo a este asunto. Justamente por eso queremos facilitarle una vía directa y clara para atender su caso. Si lo desea, puede escribirnos directamente a [email protected] y nuestro equipo de soporte revisará su experiencia con atención para ayudarle. Esperamos saber de usted pronto.

Response from WiseyJun 1, 2026

Good day, Thank you for taking the time to share your review. It is wonderful to hear that your experience felt courteous, prompt, and understanding. Those qualities make a real difference when someone needs support, and we are glad this came through clearly in your interaction with Wisey. We hope Wisey continues to be helpful to you and wish you a pleasant day.

Response from WiseyMay 30, 2026

Good day, Thank you for taking the time to share your review. We understand that pricing can feel like an important barrier, and we appreciate your honesty in pointing that out. Even in a short comment, it is clear that cost played a big role in your overall experience, and that perspective is helpful for us to hear. If you would like, please reach out to our support team at [email protected] so we can better understand your situation and see what options may be available for you. We hope to hear from you soon.

Response from WiseyMay 30, 2026

Good day, Antoine, Thank you for taking the time to share your thoughts. We really appreciate your kind words about the respectful and patient approach you experienced while considering the program. It is especially meaningful to hear that you felt no pressure, and that our communication gave you the space to make the decision at your own pace. If there is anything you would like to clarify while you are still considering the program, please feel free to reach out to our support team at [email protected] so we can help with any questions you may have. We hope to hear from you soon.