WiseyReviews of wisey.app

Response from WiseyJul 28, 2024

Dear Brooksk! Thank you for your wonderful feedback! We’re thrilled to hear that you find Wisey's courses well-structured and that our instructors are effective at making complex topics accessible. It’s great to know you’ve enjoyed the courses and have recommended Wisey to others. We appreciate your support and are glad to be a valuable resource for your learning and growth. Happy learning!

Response from WiseyJul 28, 2024

Dear Rhonda! Thank you for sharing your positive experience with Wisey! We’re delighted to hear that you’ve found our courses comprehensive and our instructors passionate and clear. It’s great to know that the intuitive design of the app has made tracking your progress easy. We’re thrilled to be your go-to platform for continuous learning and personal growth. Thanks for being a valued member of the Wisey community!

Response from WiseyJul 31, 2024

Dear Ana! We are truly sorry to hear about the issues you've encountered with canceling your subscription and the charges you’ve experienced. We take such matters very seriously and are committed to resolving any issues our users face. Please contact us directly at [email protected], and we will investigate your case immediately to ensure that your concerns are addressed and resolved. Your feedback is valuable, and we are continuously working to improve our processes to prevent such issues in the future.

Response from WiseyJul 28, 2024

Dear Cassi! Thank you for your feedback! We’re glad to hear that you found the app potentially valuable for your mental health. We understand that payment options are important, and we’ll consider your feedback about the PayPal Pay in 4 option for future updates. If you have any other questions or need further assistance, feel free to reach out to us at [email protected]. We appreciate your interest and hope to serve you in the future.

Response from WiseyJul 29, 2024

Dear Fab! Thank you for sharing your concerns. We understand that reading negative reviews can be unsettling. Please know that we are committed to providing a high-quality service and addressing any issues that arise. Our team is continuously working to improve our services and ensure customer satisfaction. If you have specific concerns or questions, please feel free to contact our support team at [email protected]. We appreciate your feedback and hope to have the opportunity to address your concerns directly.

Response from WiseyAug 1, 2024

Dear Valued Customer! We are sorry to hear about the issues you’ve faced with Wisey. We understand how frustrating unexpected charges and app issues can be. Your feedback is important to us, and we want to address your concerns as quickly as possible. Please reach out to our customer support team at [email protected] with your account details, and we will investigate the charges and help resolve the situation. We strive to provide clear information about our trial periods and charges and will review our processes to prevent similar issues in the future. Thank you for bringing this to our attention.

Response from WiseyJul 26, 2024

Dear Kellie, Thank you for sharing your experience! We're thrilled to hear that Wisey is helping you adapt your behaviors and embrace what works best for you. It's inspiring to know that our platform is contributing positively to your journey of getting your life back on track. We are committed to supporting you every step of the way and providing the resources you need to succeed.

Response from WiseyJul 28, 2024

Dear Melissa! Thank you for taking the time to provide feedback about your recent experience with our platform. We're truly sorry to hear about your experience and understand your frustration. It’s important for us to ensure that our customers have a clear and straightforward experience, especially when it comes to trial periods and cancellations. Your feedback highlights areas where we need to improve, and we appreciate you bringing this to our attention. Please contact our support team directly at [email protected] so we can address your concerns and assist with any issues related to your subscription. We value your input and are committed to making necessary improvements.