WiseyReviews of wisey.app

Response from WiseySep 1, 2024

Dear Karen! We love hearing from our loyal customers and appreciate the great feedback! Please know that we only want to bring the best to you. Please continue to help us enhance our app by sharing your suggestions and issues with our wonderful Support Team [email protected]. We thank you for your devotion and hope you keep using the service!

Response from WiseySep 1, 2024

Dear Charles! Thank you for sharing your feedback. We apologize for any misunderstanding regarding our subscription billing and refund policy. We strive to provide a valuable service, and we regret that your experience did not meet your expectations. If you have any further questions or concerns, please reach out to our support team at [email protected]. We appreciate your feedback and will use it to improve our service.

Response from WiseySep 1, 2024

Dear John! Thank you for the feedback! Thank you for bringing this to our attention, and I'm truly sorry for the frustrating experience you’ve had. It’s unacceptable that you didn’t receive the course material or confirmation of your sign-up, and we deeply regret any inconvenience this has caused. We take feedback like yours seriously, and we like to investigate this further to see how we can rectify the situation. Could you please provide us with any additional details, such as your email address? This will help us in locating your account and addressing your concerns more effectively. We genuinely want to resolve this issue for you and ensure that your experience with us improves. Again, I apologize for the trouble you've faced, and we’re committed to making things right. Please reach out directly to our support team at [email protected] if you haven’t already, and we’ll prioritize your case. Have a wonderful day!

Response from WiseyAug 31, 2024

Dear Kari! Thank you for sharing your thoughts. We work hard to meet our users' expectations and every review helps us to improve the service. If there are specific areas where you'd like more support or if you have any suggestions on how we can better serve your needs, please let us know at [email protected]. Your feedback is invaluable in helping us improve and provide the best possible guidance.

Response from WiseyAug 31, 2024

Dear Jerry! Thanks for letting us know about your experience. We regret to hear you’re experiencing this issue with our service. It sounds like things aren't quite working as they should be and we'd love to take a closer look at this issue. Do you mind sending us a message at [email protected]. Cheers!

Response from WiseyAug 31, 2024

Dear Dennis! We are sorry to hear about the issues you've faced. It sounds frustrating, and your feedback is important. If you’re still seeking a resolution, we recommend contacting customer support directly at [email protected] to address these concerns. We can't wait to hear from you soon so we can show you how valued you truly are!

Response from WiseyAug 30, 2024

Dear Dina! Thank you for sharing your concerns. We genuinely regret that your experience with Wisey did not meet your expectations and that you feel the program did not deliver the support you were seeking. We take feedback like yours seriously, especially when it concerns the integrity of our service and how it impacts our users. Our aim is to provide meaningful support, particularly to those with ADHD, and it’s disheartening to hear that you felt pressured and dissatisfied with the content provided. We like to assist you further by reviewing your specific case. Could you please provide any additional details so that I can work to resolve this matter to your satisfaction? We are committed to improving our service and addressing any issues that arise, and your feedback will help us do that. Thank you for bringing this to our attention!

Response from WiseyAug 30, 2024

Dear Valued Customer! Thank you for sharing your experience with us. We are sorry to hear about the difficulties you faced with canceling your trial and the confusion regarding the eBook plan. I understand how frustrating it can be not to receive a timely response. We’re committed to resolving this for you. We want to ensure that all aspects of your account are handled correctly and that you receive the refund you deserve. We’ll also take your feedback about the user experience and lack of an app into account as we continue to improve our service. Cheers!